Our commitment to you: Everything you buy is guaranteed satisfactory or your money back. You don’t ever take a chance at Scheels… ever!
Scheels Return Policy
Our goal is to outfit you with the proper gear and attire to keep up with your active lifestyle. That's why scheels.com and our numerous store locations are prepared to provide you with the Scheels 100% Satisfaction Guarantee. If you are not completely satisfied with your order, we will exchange any item or refund your purchase.
In-store purchases can be returned or exchanged at any of our Scheels store locations. Items purchased with Scheels Gift Cards can be exchanged or returned for store credit. Without a receipt, an item with original tags intact can be returned to any Scheels location for an exchange or store credit. For store locations and contact information, please select the Locations link at the top of the page.
If you need to return/exchange an item ordered from scheels.com:
Scheels All Sports
Once we receive your return please allow 2-3 business days for it to be processed and up to 2 billing cycles to see the credit reflected on your account.
Scheels Fan Shop Purchases
Returning merchandise purchased from the Scheels Fan Shop (powered by Fanatics) is easy and hassle-free. For detailed information related to Scheels Fan shop returns, please use: http://fanshop.scheels.com/helpdesk/Returns.