SCHEELS.com Shipping Information
Shipping & Delivery Estimates
P.O. Boxes and APO/FPO orders will be shipped via UPS SurePost. When providing SCHEELS with a P.O. Box address, you will be excluded from all other UPS shipping methods (including Next Day and 2nd Day services). Additionally, we may be unable to ship oversized items this way. We will always make every effort to contact you regarding any conflict. Orders may be canceled at any time before shipment.
SCHEELS.com ships via UPS including UPS SurePost. When 'Promotional Shipping' is selected, the shipping service will be chosen at the discretion of SCHEELS. This will never affect the customer's order total. SCHEELS gift cards are shipped United States Postal Service First Class unless specified otherwise. Allow 3-5 business days for Standard Delivery. Heavy or large items may require additional shipping time. Weather events and unexpected circumstances can also occasionally delay delivery. All weekday orders placed prior to 12 noon (CST) are usually shipped within one business day, provided items are in stock. Any orders placed after 12PM will process the following business day.
When ordering large, heavy or bulk items some restrictions may apply to shipping costs. SCHEELS.com uses UPS calculations to determine shipping rates. Orders and items that qualify for "Promotional Shipping" will be discounted up to $25 off the total shipping charge. "Promotional Shipping" option must be selected during Checkout. Shipping costs over $25 will be the responsibility of the customer. This offer applied exclusively to packages shipped within the Continental US. Discount is applied during Step 3 of the check out and will be seen under total order discounts.
No Weekend Deliveries: 1-2 Day Shipping does NOT apply to weekend delivery. Orders that are ready to ship late Thursday and/or Friday (for example) will be processed on the following business day, which can fall into the following week. Orders are not shipped on the following holidays: New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas, the day after Christmas, New Year's Eve. Orders containing items that are regulated by the US Department of Transportation including; some batteries, aerosols and, inflatables, may not be shipped via air transport and must be shipped using ground transport. SCHEELS currently ships to all 50 states (shipping discounts and promotions apply ONLY within the Continental U.S.). We DO NOT offer International shipping, including U.S. Protectorates, Guam, the Virgin Islands, and/or Canada. Offers may vary on scheels online Fan Shop. Please visit fanshop.scheels.com for current promotions available in this area. Orders cannot be shipped to multiple locations.
Shipping & Handling Charges
When ordering heavier items, be sure to pay close attention to the shipping and handling details on your order summary. Shipping promotions may not cover the full cost of your order shipping.
Track Shipping & View Order History
All shipments can be tracked once orders are shipped. Emails are sent with UPS tracking after each item ships to the shipping address email. Order can also be tracked by SCHEELS.com registered users through their account. Users must be logged in, then click the 'My Account' tab. Within that page, there is an 'Order History' section where tracking numbers for placed orders can be viewed.
What if I don't receive my order?
On occasion, we will have a package return to us as undeliverable. In such circumstances, we will attempt to notify you via email of the delivery failure and make one attempt to ship back. If unable to reach you your order will be refunded in full. If you feel an order may have been deemed undeliverable, you should be notified of its status as soon as possible so that we may assist you.
Tips to ensure the safe delivery of your package:
Double-check your address to be sure it's current and accurate. In some cases (expensive merchandise, neighborhood restrictions, apartments), you will need to pick up your package at a designated location if nobody is present at the time of delivery. Watch for a UPS label on your doorstep area alerting you that the package has arrived and is ready to be picked up.
Please see store for details on shipping from one of SCHEELS’ 25 locations.