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Was charged on June 9th when they allegedly shipped. On the 17th tracking still shows waiting to be picked up by carrier. 4 calls so far to Columbia's absolutely useless customer service and no answers. Was told over 24 hours ago a manager would call. Nothing. Don't order anything from these Clowns buy it elsewhere.","textLength":350,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"badge":null},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-06-17T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Columbia","siteUrl":"https://www.columbia.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/4147_LH48.png"},"catalogItems":[{"sku":"1090-2076891231","title":"Men's Columbia Strata Trail Low Waterproof Hiking Shoes","url":"https://www.scheels.com/p/1090-2076891231","category":"sneakers-athletic-shoes","reviewCount":10,"ratingCount":10,"averageRating":3.3,"ratingBreakdown":{"1":4,"2":0,"3":0,"4":1,"5":5},"active":true,"attributes":[]}]},{"id":6288575,"locale":"en_US","rating":1,"title":"Assembled incorrectly, Warranty not honored","text":"Shoes came with different insoles in the left and right shoes. One insole is flat with the bottom of the shoe. The other insole continues up the back of the shoe so I have one shoe that fits well and the other is loose. I asked for a replacement insole so the two shoes would be the same. Customer service refused to send a replacement saying the warranty only covers materials and workmanship. How is the insole not a \"material\"? And how is the assembler selecting the wrong insole, not a \"workmanship\" issue? This was not a wear issue -- the shoe was assembled a wrong piece.","textLength":577,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"badge":null},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-02-25T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Columbia","siteUrl":"https://www.columbia.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/4147_LH48.png"},"catalogItems":[{"sku":"1090-2076891231","title":"Men's Columbia Strata Trail Low Waterproof Hiking Shoes","url":"https://www.scheels.com/p/1090-2076891231","category":"sneakers-athletic-shoes","reviewCount":10,"ratingCount":10,"averageRating":3.3,"ratingBreakdown":{"1":4,"2":0,"3":0,"4":1,"5":5},"active":true,"attributes":[]}]}]},"tracing":{"frontasticRequestId":"ed3d709cb2c3d03477faeba8f87dcb7e"}}"Full Description:\nWaterproof, grippy, and cushioned, this hiking shoe handles tough conditions while being easy on your feet. A gusseted tongue keeps dirt and debris out on dusty trails.\n\nSpecifications:\n\u003cul>\n\u003cli>Omni-Tech™ sheds water and releases excess heat with multi-layered breathable materials, so your feet stay dry and comfortable in the rain\u003c/li>\n\u003cli>Uses: Hiking,Omni-Tech™ sheds water and releases excess heat with multi-layered breathable materials, so your feet stay dry and comfortable in the rain,TechLite™ midsole provides sustained cushioning and impact absorption using lightweight responsive foam, keeping you comfortable on any terrain,Omni-Grip™ outsole provides all-terrain stability and traction with non-marking rubber and a tread pattern that adapts to varied surfaces, so you stay sure-footed in wet or dry conditions,Mesh and suede upper provides exceptional fit and support,Gusseted tongue keeps the debris out,Weight: 12.5 oz / 354 g (Per shoe, Men's size 9)\u003c/li>\n\u003cli>Mesh and suede upper provides exceptional fit and support\u003c/li>\n\u003cli>Gusseted tongue keeps the debris out\u003c/li>\n\u003cli>TechLite™ midsole provides sustained cushioning and impact absorption using lightweight responsive foam, keeping you comfortable on any terrain\u003c/li>\n\u003cli>Omni-Grip™ outsole provides all-terrain stability and traction with non-marking rubber and a tread pattern that adapts to varied surfaces, so you stay sure-footed in wet or dry conditions\u003c/li>\n\u003cli>Weight: 12.5 oz / 354 g (Per shoe, Men's size 9)\u003c/li>\n\u003cli>Uses: Hiking\u003c/li>\n\u003c/ul>\n"