{"@context":"https://schema.org/","@type":"Product","@id":"https://www.scheels.com/p/ember-heated-smart-16oz-tumbler/19498-CM21XL17AM/","name":"Ember Heated Smart 16oz Tumbler","image":["https://scheels.scene7.com/is/image/Scheels/81001140250"],"description":"Designed to be used wherever life takes you, the Ember Tumbler does more than simply keep your coffee hot. Our largest mug yet, the 16 oz Tu","sku":"81001140250","mpn":"81001140250","brand":{"@type":"Brand","name":"Ember"},"offers":{"@type":"Offer","url":"https://scheels.com/p/81001140250/","priceCurrency":"CAD","price":281.99,"itemCondition":"https://schema.org/NewCondition","availability":"https://schema.org/InStock"}}{"reviews":[{"id":6696235,"locale":"en_US","rating":1,"title":"Disappointing and Overpriced – Just a Tech Gimmick","text":"Thankfully, I didn’t spend my own money on this—received it as a gift. Unfortunately, that’s the only upside. This tumbler is more of a tech gimmick than a practical product. It lacks proper insulation, so once the internal battery dies, your drink loses heat rapidly. On top of that, the lid with the sliding mechanism broke after about a year of light use. For the price, it’s just not worth it. You’re much better off investing in a well-insulated mug or tumbler from a more reliable brand.","textLength":493,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"NirVan23","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"ATL","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-06-03T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"ember","siteUrl":"https://ember.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/4329_LH48.png"},"catalogItems":[{"sku":"19498-CM21XL17AM","title":"Ember Heated Smart 16oz Tumbler","url":"https://www.scheels.com/p/19498-CM21XL17AM","category":"tumblers","reviewCount":186,"ratingCount":186,"averageRating":3.1,"ratingBreakdown":{"1":61,"2":20,"3":21,"4":15,"5":69},"active":true,"attributes":[]}]},{"id":6626374,"locale":"en_US","rating":1,"title":"Great product, shockingly bad support experience","text":"I wanted to love my Ember tumbler. I bought it less than a year ago, and when the sipping lid unexpectedly broke (not due to misuse or wear and tear), I figured reaching out to support for a simple replacement would be easy.\n\nThat was in February.\n\nAfter multiple emails, photo evidence, my serial number, and full shipping information, I’ve gotten… radio silence. I’ve followed up repeatedly over the past two months. The one time someone responded, they said lids were out of stock and to sign up for a notification link. Since then? No updates. No replacement. No acknowledgment.\n\nThis is an almost 200 product with a very specific, proprietary lid. If Ember can’t even stand behind that with basic support or timely communication, what’s the point?\n\nTo the Ember team: please check your support backlog and make this right. You had a loyal customer—I’d still like to be one.","textLength":878,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":2,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"RV","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Texas","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-05-12T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"ember","siteUrl":"https://ember.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/4329_LH48.png"},"catalogItems":[{"sku":"19498-CM21XL17AM","title":"Ember Heated Smart 16oz Tumbler","url":"https://www.scheels.com/p/19498-CM21XL17AM","category":"tumblers","reviewCount":186,"ratingCount":186,"averageRating":3.1,"ratingBreakdown":{"1":61,"2":20,"3":21,"4":15,"5":69},"active":true,"attributes":[]}]},{"id":6576923,"locale":"en_US","rating":2,"title":"Good mug/terrible sliding lid","text":"Mug is great but sliding lid is crap, broke pretty quickly after purchasing and replacement lids are always out of stock.","textLength":121,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"DianeW","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Colorado","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-05-01T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"ember","siteUrl":"https://ember.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/4329_LH48.png"},"catalogItems":[{"sku":"19498-CM21XL17AM","title":"Ember Heated Smart 16oz Tumbler","url":"https://www.scheels.com/p/19498-CM21XL17AM","category":"tumblers","reviewCount":186,"ratingCount":186,"averageRating":3.1,"ratingBreakdown":{"1":61,"2":20,"3":21,"4":15,"5":69},"active":true,"attributes":[]}]},{"id":6546425,"locale":"en_US","rating":5,"title":"Good Coffee Mug","text":"Got th8s as a christmas gift and love it. Wish they would make a car charger that plugs into usb as my new truck doesn't have a cigarette lighter plug.","textLength":151,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Bayourat","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Louisiana","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-04-23T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"ember","siteUrl":"https://ember.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/4329_LH48.png"},"catalogItems":[{"sku":"19498-CM21XL17AM","title":"Ember Heated Smart 16oz Tumbler","url":"https://www.scheels.com/p/19498-CM21XL17AM","category":"tumblers","reviewCount":186,"ratingCount":186,"averageRating":3.1,"ratingBreakdown":{"1":61,"2":20,"3":21,"4":15,"5":69},"active":true,"attributes":[]}]},{"id":6482432,"locale":"en_US","rating":1,"title":"Ember will not honor refund policy","text":"Ember won't refund you if this product doesn't work out. Check reddit posts about their non existent customer service","textLength":117,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"DiyaD","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"california","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-03-26T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"ember","siteUrl":"https://ember.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/4329_LH48.png"},"catalogItems":[{"sku":"19498-CM21XL17AM","title":"Ember Heated Smart 16oz Tumbler","url":"https://www.scheels.com/p/19498-CM21XL17AM","category":"tumblers","reviewCount":186,"ratingCount":186,"averageRating":3.1,"ratingBreakdown":{"1":61,"2":20,"3":21,"4":15,"5":69},"active":true,"attributes":[]}]},{"id":6425020,"locale":"en_US","rating":1,"title":"Terrible product","text":"This product is the worst. I purchased this to use in the go, but the lid doesn’t even seal on the mug. After three uses the lid broke. It took me two months to get a response from Ember’s awful customer service. The response was only a link to repurchase a lid, with a note saying the lids are out of stock. According to other reviews have been out of stock for a long time. Do not purchase this product. It is not worth it.","textLength":425,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":1,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"erad","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-03-17T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"ember","siteUrl":"https://ember.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/4329_LH48.png"},"catalogItems":[{"sku":"19498-CM21XL17AM","title":"Ember Heated Smart 16oz Tumbler","url":"https://www.scheels.com/p/19498-CM21XL17AM","category":"tumblers","reviewCount":186,"ratingCount":186,"averageRating":3.1,"ratingBreakdown":{"1":61,"2":20,"3":21,"4":15,"5":69},"active":true,"attributes":[]}]},{"id":6425019,"locale":"en_US","rating":1,"title":"Bad Design","text":"I bought this 16oz Tumbler October 2024 and twice the lid has broken. It is a flawed design. The ears on the piece that lock the lid slid in place easily break off. I have been waiting two weeks to get a warranty replacement lid. I e-mailed and no one responds.","textLength":261,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":1,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"mdyoung216","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Halethorpe, MD","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-03-15T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"ember","siteUrl":"https://ember.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/4329_LH48.png"},"catalogItems":[{"sku":"19498-CM21XL17AM","title":"Ember Heated Smart 16oz Tumbler","url":"https://www.scheels.com/p/19498-CM21XL17AM","category":"tumblers","reviewCount":186,"ratingCount":186,"averageRating":3.1,"ratingBreakdown":{"1":61,"2":20,"3":21,"4":15,"5":69},"active":true,"attributes":[]}]},{"id":6337709,"locale":"en_US","rating":3,"title":"Bought As Soon As It Came Out Lid Leaks","text":"Bought this \"Special Edition\" Topo AS SOON AS it came out and the lid leaks ALREADY. The mug is FANTASTIC, but what good is it IF THE SEAL HAS TO BE REPLACED CONSTANTLY!!! 4 months???? It needs to be better and it would be PERFECT. LOVE the topographic map AND the 16 oz size!","textLength":276,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Jeff","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Tampa","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-03-01T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"ember","siteUrl":"https://ember.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/4329_LH48.png"},"catalogItems":[{"sku":"19498-CM21XL17AM","title":"Ember Heated Smart 16oz Tumbler","url":"https://www.scheels.com/p/19498-CM21XL17AM","category":"tumblers","reviewCount":186,"ratingCount":186,"averageRating":3.1,"ratingBreakdown":{"1":61,"2":20,"3":21,"4":15,"5":69},"active":true,"attributes":[]}]},{"id":6224727,"locale":"en_US","rating":1,"title":"Never Worked... Non Existent Customer Service","text":"Received my Ember Tumbler for Christmas and it did not work so my review is more on their Customer Service than the product.... Sent an email and received an automate reply that said they were experiencing longer than average response times. Now a month and a half later and still no response and I have a $170+ tumbler that is only good for a paperweight!","textLength":356,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"MichelleCJ","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-02-23T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"ember","siteUrl":"https://ember.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/4329_LH48.png"},"catalogItems":[{"sku":"19498-CM21XL17AM","title":"Ember Heated Smart 16oz Tumbler","url":"https://www.scheels.com/p/19498-CM21XL17AM","category":"tumblers","reviewCount":186,"ratingCount":186,"averageRating":3.1,"ratingBreakdown":{"1":61,"2":20,"3":21,"4":15,"5":69},"active":true,"attributes":[]}]},{"id":6211338,"locale":"en_US","rating":2,"title":"Misses the mark","text":"This is an ill-conceived product. As an avid smart home enthusiast (Home Assistant), there is one major rule to smart devices. Take away the smart and it must function perfectly fine as a dumb solution. The tumbler has no vacuum or any insulation to it and so not only is it not energy efficient which would make the battery last much, much longer but it also is useless the moment the battery is out. The charging is slow, there is no good way to charge while on the road. It's just not good enough, especially for the high price.","textLength":531,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"f1dna","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-02-19T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"ember","siteUrl":"https://ember.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/4329_LH48.png"},"catalogItems":[{"sku":"19498-CM21XL17AM","title":"Ember Heated Smart 16oz Tumbler","url":"https://www.scheels.com/p/19498-CM21XL17AM","category":"tumblers","reviewCount":186,"ratingCount":186,"averageRating":3.1,"ratingBreakdown":{"1":61,"2":20,"3":21,"4":15,"5":69},"active":true,"attributes":[]}]}],"offset":0,"limit":10,"total":186}"Full Description:\nDesigned to be used wherever life takes you, the Ember Tumbler does more than simply keep your coffee hot. Our largest mug yet, the 16 oz Tumbler allows you to set an exact drinking temperature and keeps it there for up to 3 hours, so your coffee is never too hot, or too cold. It features our most advanced chip ever for improved Bluetooth® reliability and a simplified pairing process. All Tumblers come with two lids, letting you choose between the leakproof Handle Lid or spillproof Sliding Lid. <br><br>Made with a durable stainless steel construction, Ember Tumbler is easy to clean and is safe to submerge up to 1 meter in water. Both lids are dishwasher safe.\n\nFeatures:\n\u003cul>\n\u003cli>Auto Sleep: Intelligently senses when to turn on and off.\u003c/li>\n\u003cli>Temperature Range: 120°F - 145°F (50°C - 62.5 °C). Select your temperature with the Ember app.\u003c/li>\n\u003cli>Smart LED: Indicates when beverage has reached its perfect temperature and more.\u003c/li>\n\u003cli>Built-In Battery: 3 hours* or all day when placed on charging coaster.\u003c/li>\n\u003c/ul>\n\nSpecifications:\n\u003cul>\n\u003cli>Ember is a connected device. Use the Ember app to set your temperature, customize presets for your favorite drinks, receive notifications when your desired temperature is reached, personalize your mug and more.\u003c/li>\n\u003cli>With two included lids, you can choose the lid that works for you. A leak proof handle lid for easy carrying, or the sipping lid for easy drinking. The choice is yours.\u003c/li>\n\u003cli>The redesigned Charging Coaster for the Ember Tumbler is smaller and thinner than previous Charging Coasters for a reduced footprint.\u003c/li>\n\u003cli>Already have a Charging Coaster? The Tumbler can work with all previous generation Charging Coasters and all Ember Mugs work with the Tumbler's new Charging Coaster.\u003c/li>\n\u003cli>Ember Tumbler, 16 oz (473mL) has a weight of 17.2 oz (487g) and measures 3.3 inches (85.3 mm) in width and 6.5 inches (165 mm) in height, excluding any lids.\u003c/li>\n\u003c/ul>\n"