{"reviews":[{"id":6960748,"locale":"en_US","rating":4,"title":"Excellent Customer Service and Improved Product","text":"Initially, I faced issues with this Pump, experiencing problems after a few months of use. However, Trek's customer service was exceptional—they promptly responded to my concerns and sent me a replacement pump. I appreciate Trek's commitment to customer satisfaction. It's reassuring to know they stand behind their products and are willing to make things right.","textLength":362,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Ash","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Ney York, NY","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-07-22T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Trek","siteUrl":"https://www.trekbikes.com/us/en_US/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1719_LH48.png"},"catalogItems":[{"sku":"1643-552590","title":"Bontrager Dual Charger Floor Pump","url":"https://www.scheels.com/p/1643-552590","category":"cycling-accessories-tools-pumps","reviewCount":52,"ratingCount":52,"averageRating":3.7,"ratingBreakdown":{"1":11,"2":3,"3":5,"4":4,"5":29},"active":true,"attributes":[]}]},{"id":6960747,"locale":"en_US","rating":1,"title":"I have had two of these, they have not lasted","text":"It seems I am having the same issues as others. I first purchased this from my local Trek store, got a few months use out of it before it started locking up, and feeling like metal grinding while using it. lots of friction and very little air going into my tires. I took it to the shop and they, like another review on here honored the replacement, but the new one only was good for about a few months and just started doing the same thing. Very frustrating as this is not a cheap pump","textLength":485,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Ash","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Ney York, NY","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-07-16T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Trek","siteUrl":"https://www.trekbikes.com/us/en_US/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1719_LH48.png"},"catalogItems":[{"sku":"1643-552590","title":"Bontrager Dual Charger Floor Pump","url":"https://www.scheels.com/p/1643-552590","category":"cycling-accessories-tools-pumps","reviewCount":52,"ratingCount":52,"averageRating":3.7,"ratingBreakdown":{"1":11,"2":3,"3":5,"4":4,"5":29},"active":true,"attributes":[]}]},{"id":4833652,"locale":"en_US","rating":1,"title":"I would avoid this product","text":"I got maybe a dozen uses out of the first one of these pumps I purchased until it locked up and felt like metal on metal grinding while using it. I took it to my local TREK dealer and they honored the replacement, but the new one only was good for about six or so tire inflations until it did the exact same thing! Super frustrating waste of time. The product looks nice, but apparently isn't designed well or doesn't have good parts on the inside. I noticed that Bontrager pumps were previously made in Taiwan, but now this model is manufactured in China. Perhaps that's the issue.","textLength":582,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Joel","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Aptos, CA","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2024-05-27T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Trek","siteUrl":"https://www.trekbikes.com/us/en_US/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1719_LH48.png"},"catalogItems":[{"sku":"1643-552590","title":"Bontrager Dual Charger Floor Pump","url":"https://www.scheels.com/p/1643-552590","category":"cycling-accessories-tools-pumps","reviewCount":52,"ratingCount":52,"averageRating":3.7,"ratingBreakdown":{"1":11,"2":3,"3":5,"4":4,"5":29},"active":true,"attributes":[]}]},{"id":4198569,"locale":"en_US","rating":3,"title":"Replacement parts","text":"I've had the Bontrager Turbo Charger for several years and it works great up until recently. Now the nozzle is leaking air as I try to pump. If I go hard and fast I can get up to 100lbs but air is leaking big time. Had hoped to replace the nozzle, part 1702, but apparently parts aren't available. Seems a waste to throw away and start new because it all works except the nozzle...","textLength":381,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Up To Date in KC","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Prairie Village, KS","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2024-01-03T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Trek","siteUrl":"https://www.trekbikes.com/us/en_US/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1719_LH48.png"},"catalogItems":[{"sku":"1643-552590","title":"Bontrager Dual Charger Floor Pump","url":"https://www.scheels.com/p/1643-552590","category":"cycling-accessories-tools-pumps","reviewCount":52,"ratingCount":52,"averageRating":3.7,"ratingBreakdown":{"1":11,"2":3,"3":5,"4":4,"5":29},"active":true,"attributes":[]}]},{"id":4154595,"locale":"en_US","rating":1,"title":"Lasted 1 year","text":"Had really high hopes for this pump as it seemed more sturdy and durable than others I had owned. Apparently the durability is only an appearance. For the year that it did work, it was excellent. However guage stopped working and it's useless unless for a bike where pressure matters. But still may be effective for pumping up a bounce house.","textLength":342,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Trekkie","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"San Clemente","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2023-11-26T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Trek","siteUrl":"https://www.trekbikes.com/us/en_US/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1719_LH48.png"},"catalogItems":[{"sku":"1643-552590","title":"Bontrager Dual Charger Floor Pump","url":"https://www.scheels.com/p/1643-552590","category":"cycling-accessories-tools-pumps","reviewCount":52,"ratingCount":52,"averageRating":3.7,"ratingBreakdown":{"1":11,"2":3,"3":5,"4":4,"5":29},"active":true,"attributes":[]}]},{"id":4041604,"locale":"en_US","rating":3,"title":"I am not sure if I would buy this product again.","text":"I had this pump for about three years. It worked fine until one day the pressure gauge stopped working. I contacted Trek to see if they sell a replacement gauge. They do not have stock of the item. Trek did offer me a 20% discount code to buy another pump. The pump still pumps air so I am not sure if I just want to buy a separate gauge and still use the pump. The hassle with that is I have to guess when I reached the pressure desired, release the pump from the valve to check the pressure again and either release some pressure or reattach the pump and add pressure. Both proceeders being another a guess at getting the proper pressure.","textLength":640,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Cal52","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Rhode Island","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2023-11-11T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Trek","siteUrl":"https://www.trekbikes.com/us/en_US/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1719_LH48.png"},"catalogItems":[{"sku":"1643-552590","title":"Bontrager Dual Charger Floor Pump","url":"https://www.scheels.com/p/1643-552590","category":"cycling-accessories-tools-pumps","reviewCount":52,"ratingCount":52,"averageRating":3.7,"ratingBreakdown":{"1":11,"2":3,"3":5,"4":4,"5":29},"active":true,"attributes":[]}]},{"id":3958199,"locale":"en_US","rating":5,"title":"I've been spoiled by this pump.","text":"I've been using it for several years with no issues/problems and I've become very spoiled by the fact that I can inflate schrader and presta valved tires.","textLength":154,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"sam","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Northern Nevada","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2023-10-25T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Trek","siteUrl":"https://www.trekbikes.com/us/en_US/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1719_LH48.png"},"catalogItems":[{"sku":"1643-552590","title":"Bontrager Dual Charger Floor Pump","url":"https://www.scheels.com/p/1643-552590","category":"cycling-accessories-tools-pumps","reviewCount":52,"ratingCount":52,"averageRating":3.7,"ratingBreakdown":{"1":11,"2":3,"3":5,"4":4,"5":29},"active":true,"attributes":[]}]},{"id":3654887,"locale":"en_US","rating":2,"title":"Schrader valve option stopped working","text":"I've had this pump for about 2.5 years. I have both Presta and Schrader stem bikes, so I selected this pump for obvious reasons. It worked great for about 2.5 years. Schrader stems can no longer be filled. Frustrating.","textLength":218,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Schrader Sadness","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Orange County, CA","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2023-10-01T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Trek","siteUrl":"https://www.trekbikes.com/us/en_US/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1719_LH48.png"},"catalogItems":[{"sku":"1643-552590","title":"Bontrager Dual Charger Floor Pump","url":"https://www.scheels.com/p/1643-552590","category":"cycling-accessories-tools-pumps","reviewCount":52,"ratingCount":52,"averageRating":3.7,"ratingBreakdown":{"1":11,"2":3,"3":5,"4":4,"5":29},"active":true,"attributes":[]}]},{"id":3337766,"locale":"en_US","rating":1,"title":"Cheap Parts","text":"i have had 2 of these and they have each only lasted a year or less. the pressure gauge falls and then you don't know how much pressure is in your tires.","textLength":153,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":1,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Sam","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Maryland","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2023-08-08T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Trek","siteUrl":"https://www.trekbikes.com/us/en_US/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1719_LH48.png"},"catalogItems":[{"sku":"1643-552590","title":"Bontrager Dual Charger Floor Pump","url":"https://www.scheels.com/p/1643-552590","category":"cycling-accessories-tools-pumps","reviewCount":52,"ratingCount":52,"averageRating":3.7,"ratingBreakdown":{"1":11,"2":3,"3":5,"4":4,"5":29},"active":true,"attributes":[]}]},{"id":3290809,"locale":"en_US","rating":1,"title":"Head grommet wears out fast.","text":"Im pretty frustrated with this pump. Works great as long as the grommet isn't worn out which happens in less than 2 years. That would all be fine if I could buy a new grommet. Heck I would buy 2-3 to have on hand because I like the pump just not the fact I can't fix it. Frustrated I can't find a replacement part.","textLength":314,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Dave","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Spokane, WA","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2023-08-02T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Trek","siteUrl":"https://www.trekbikes.com/us/en_US/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1719_LH48.png"},"catalogItems":[{"sku":"1643-552590","title":"Bontrager Dual Charger Floor Pump","url":"https://www.scheels.com/p/1643-552590","category":"cycling-accessories-tools-pumps","reviewCount":52,"ratingCount":52,"averageRating":3.7,"ratingBreakdown":{"1":11,"2":3,"3":5,"4":4,"5":29},"active":true,"attributes":[]}]}],"offset":0,"limit":10,"total":52}