{"reviews":[{"id":6871966,"locale":"en_US","rating":1,"title":"TNF not what they used to be","text":"I bought this jacket from a North Face store at the base of Park City/Canyons while on a ski trip from Colorado. I haven't bought a TNF product in a long time but did so largely because one of my ski buddies has a TNF jacket and had received very good service on repairs of his jacket over the years. Sadly, TNF isn't what they used to be. My Ceptor Jacket developed problems with the main front zipper with in about 7 ski days. At first it wouldn't zip together correctly and I'd have to fiddle with it to get to zip up. It would remain functional for a while, then start having issues again. Then, finally it gave up entirely. It just would not stay zipped for any amount of time. This occurred before the first ski season had completed. I followed TNF's instructions on their website, shipped my jacket to Texas of all places in late February 2025. Little did I know the nightmare that would ensue. First they send me an email saying they can't repair my jacket and they gave me a coupon to buy another one from a TNF store. What they DON'T tell you is that although the store I bought it from is labelled as \"The North Face\" at the base of Vail ski resorts, it is NOT a TNF store. TNF stores mostly just sell fashion clothing in malls now, not upper end ski or outdoor gear. I could ONLY use this coupon at an \"official\" TNF store and oh, shocker! They don't have this jacket or anything like it! Now I'm about as mad as I can be for spending hundreds of dollars on a jacket by a brand I THOUGHT I could trust! I called the facility in TX and spoke with a couple people who were very cordial and polite, but empowered to do absolutely nothing. I asked them to send my original jacket back and cancel the coupon that was now worthless to me. Crickets. Dead silence. I got so mad I demanded they send my original jacket back so I could find a local repair shop to try to fix the zipper, then I hung up. I've never received my original jacket back and there is never an identical jacket in my size available on the TNF website or in their TWO locations in Denver. So, not only do I have a coupon that isn't worth the paper or bits it's printed on, but they have absconded with the jacket I bought and couldn't even ski a full season in! I am DONE with North Face. They will never get another dollar of my money - EVER.","textLength":2319,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":1,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"PowderBud","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Denver, CO","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-07-01T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"The North Face","siteUrl":"https://www.thenorthface.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/3480_LH48.png"},"catalogItems":[{"sku":"1486-NF0A87YA","title":"Men's The North Face Ceptor Hooded Softshell Jacket","url":"https://www.scheels.com/p/1486-NF0A87YA","category":"jackets-coats","reviewCount":7,"ratingCount":7,"averageRating":4.4,"ratingBreakdown":{"1":1,"2":0,"3":0,"4":0,"5":6},"active":true,"attributes":[]}]},{"id":6193721,"locale":"en_US","rating":5,"title":"Solid Shell.","text":"Love this shell. It has a good shape and doesn't feel like bulk on my torso. Dig the color.","textLength":91,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":1,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Jason","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Undisclosed","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-01-11T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"The North Face","siteUrl":"https://www.thenorthface.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/3480_LH48.png"},"catalogItems":[{"sku":"1486-NF0A87YA","title":"Men's The North Face Ceptor Hooded Softshell Jacket","url":"https://www.scheels.com/p/1486-NF0A87YA","category":"jackets-coats","reviewCount":7,"ratingCount":7,"averageRating":4.4,"ratingBreakdown":{"1":1,"2":0,"3":0,"4":0,"5":6},"active":true,"attributes":[]}]},{"id":6193720,"locale":"en_US","rating":5,"title":"May never need to buy another ski jacket again","text":"Runs a tad larger in my opinion, but that is just how ski jackets go so it was expected. Jacket feels & looks incredible and well worth it!","textLength":139,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Timothy","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Undisclosed","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-01-04T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"The North Face","siteUrl":"https://www.thenorthface.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/3480_LH48.png"},"catalogItems":[{"sku":"1486-NF0A87YA","title":"Men's The North Face Ceptor Hooded Softshell Jacket","url":"https://www.scheels.com/p/1486-NF0A87YA","category":"jackets-coats","reviewCount":7,"ratingCount":7,"averageRating":4.4,"ratingBreakdown":{"1":1,"2":0,"3":0,"4":0,"5":6},"active":true,"attributes":[]}]},{"id":6193716,"locale":"en_US","rating":5,"title":"Amazing quality","text":"This is amazing jacket , I would highly recommend this.","textLength":55,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Mohit","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Undisclosed","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2024-12-31T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"The North Face","siteUrl":"https://www.thenorthface.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/3480_LH48.png"},"catalogItems":[{"sku":"1486-NF0A87YA","title":"Men's The North Face Ceptor Hooded Softshell Jacket","url":"https://www.scheels.com/p/1486-NF0A87YA","category":"jackets-coats","reviewCount":7,"ratingCount":7,"averageRating":4.4,"ratingBreakdown":{"1":1,"2":0,"3":0,"4":0,"5":6},"active":true,"attributes":[]}]},{"id":6193718,"locale":"en_US","rating":5,"title":"Great value, perhaps better value than summit series","text":"I tried both this jacket as well as the summit series ski jacket and didn't recognize any very significant differences. That is to the credit of the Ceptor (and a little to the detriment of the Summit series); so far it seems like a great jacket. I've worn it on a few early season days in the Sierras and it's been a capable replace for my 2012 summit series jacket. The sleeves allow plenty of freedom of movement. The powder skirt is adjustable enough that it fits well without being noticeable. The zippers work pretty well and are easy enough to grab with gloves on. The bright green color is super visible with makes it easy for kids and family to find me on the runs.","textLength":674,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Philip","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Undisclosed","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2024-12-23T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"The North Face","siteUrl":"https://www.thenorthface.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/3480_LH48.png"},"catalogItems":[{"sku":"1486-NF0A87YA","title":"Men's The North Face Ceptor Hooded Softshell Jacket","url":"https://www.scheels.com/p/1486-NF0A87YA","category":"jackets-coats","reviewCount":7,"ratingCount":7,"averageRating":4.4,"ratingBreakdown":{"1":1,"2":0,"3":0,"4":0,"5":6},"active":true,"attributes":[]}]},{"id":6193719,"locale":"en_US","rating":5,"title":"FINALLY, A BRIGHT COLOR & MANY HUGE POCKETS!","text":"This is an excellent shell with great pockets, pit zips, pass arm pocket, and the chest pockets are large enough for large phones. The fit is also very good. Please continue to offer 4-5 pockets and bright colors.","textLength":213,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":2,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Gerd","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Undisclosed","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2024-11-08T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"The North Face","siteUrl":"https://www.thenorthface.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/3480_LH48.png"},"catalogItems":[{"sku":"1486-NF0A87YA","title":"Men's The North Face Ceptor Hooded Softshell Jacket","url":"https://www.scheels.com/p/1486-NF0A87YA","category":"jackets-coats","reviewCount":7,"ratingCount":7,"averageRating":4.4,"ratingBreakdown":{"1":1,"2":0,"3":0,"4":0,"5":6},"active":true,"attributes":[]}]},{"id":6193717,"locale":"en_US","rating":5,"title":"After trying this product, North Face is my go to","text":"High-quality design and material, North Face had taken their products to the next level.","textLength":88,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":1,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Rick","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Undisclosed","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2024-11-07T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"The North Face","siteUrl":"https://www.thenorthface.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/3480_LH48.png"},"catalogItems":[{"sku":"1486-NF0A87YA","title":"Men's The North Face Ceptor Hooded Softshell Jacket","url":"https://www.scheels.com/p/1486-NF0A87YA","category":"jackets-coats","reviewCount":7,"ratingCount":7,"averageRating":4.4,"ratingBreakdown":{"1":1,"2":0,"3":0,"4":0,"5":6},"active":true,"attributes":[]}]}],"offset":0,"limit":10,"total":7}"Full Description:\nElevate your outdoor adventures with the Men's The North Face Ceptor Softshell Jacket, designed to provide the ultimate blend of performance and style. Crafted with a water-resistant, breathable fabric, this jacket ensures you stay dry and comfortable in unpredictable weather. Its sleek, modern design, complete with adjustable hood and multiple secure pockets, combines functionality with a streamlined aesthetic. Whether you're hitting the slopes or exploring rugged trails, the Ceptor Softshell Jacket is your reliable companion for every adventure.\n\nFeatures:\n\u003cul>\n\u003cli>Standard fit\u003c/li>\n\u003cli>Best: 75%–100% Recycled or Sustainable Materials\u003c/li>\n\u003cli>Fabric made with recycled polyester\u003c/li>\n\u003cli>Non-PFC DWR finish for added water repellency\u003c/li>\n\u003cli>DryVent™ Mono delivers seam-sealed, waterproof protection in a mono-material construction that’s designed to be recycled by us and put back into the supply chain\u003c/li>\n\u003cli>Attached, adjustable, helmet-compatible hood with a hidden cord-lock adjustment system\u003c/li>\n\u003cli>DryVent\u003c/li>\n\u003cli>Exploration Without Compromise\u003c/li>\n\u003cli>Non-PFC durable water-repellent (non-PFC DWR) finish\u003c/li>\n\u003c/ul>\n\n"