{"reviews":[{"id":7089053,"locale":"en_US","rating":1,"title":"First one lasted years; now replaced 4x in 2025","text":"I bought a ceramic Creekside fountain a few years ago, and was pleased how our cat enjoyed it and drank more water. I cleaned it every 10 days or so, and had no issues but decided to replace it with a new one from Amazon. The pump on that one, and the two replacements all failed within in a couple of weeks. I returned the last unit and bought one from Chewy. Same thing, failed in a couple of weeks. Water, etc. hasn't changed at our house. 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Everything was great until the pump went out. I went on the web sight with the intention of buying a new pump. But after reading the company’s feedback on a bad review, I decided to follow their directions and clean the pump myself. It was super easy! First, I didn’t even know the pump came apart. But after 3 easy steps, I found all parts gunked with mold buildup. I cleaned everything and put it back together. Plugged it in, and VOILA! Success!!! So thank you to those who answer reviews.","textLength":543,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Cintoc","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Knoxville, TN","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2023-12-30T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC00-16977","title":"PetSafe Drinkwell Replacement Pump","url":"https://www.scheels.com/p/729849-PAC00-16977","category":"bowls-and-feeders","reviewCount":10,"ratingCount":10,"averageRating":3,"ratingBreakdown":{"1":5,"2":0,"3":0,"4":0,"5":5},"active":false,"attributes":[]}]},{"id":3079790,"locale":"en_US","rating":5,"title":"Happy Customer","text":"I ordered the Pet Safe Drinkwell Replacement Pump. I’ve had it for approximately 1 month now, and so far it is working properly. Pet Safe was very quick in getting the Drinkwell pump to me. As a customer I was very impressed with the efficiency in which the order was handled and to my door step in a matter of a few days. Thank you.","textLength":337,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Lucy B.","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2023-06-29T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC00-16977","title":"PetSafe Drinkwell Replacement Pump","url":"https://www.scheels.com/p/729849-PAC00-16977","category":"bowls-and-feeders","reviewCount":10,"ratingCount":10,"averageRating":3,"ratingBreakdown":{"1":5,"2":0,"3":0,"4":0,"5":5},"active":false,"attributes":[]}]},{"id":2318604,"locale":"en_US","rating":1,"title":"Does not work with 2 gallon fountain","text":"I bought this as a replacement pump after years of good use out of my original pump.\r\n\r\nThis pump is half the height of the original so it does not fit with the filter housing for the 2 gallon fountain.","textLength":202,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":true,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"rrai","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":"2022-12-27T20:21:24-05:00","purchaseDate":null,"dateCreated":"2022-11-13T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC00-16977","title":"PetSafe Drinkwell Replacement Pump","url":"https://www.scheels.com/p/729849-PAC00-16977","category":"bowls-and-feeders","reviewCount":10,"ratingCount":10,"averageRating":3,"ratingBreakdown":{"1":5,"2":0,"3":0,"4":0,"5":5},"active":false,"attributes":[]}]},{"id":1919472,"locale":"en_US","rating":1,"title":"The case of the missing pump","text":"Product, despite being marked as delivered, was never found and thus couldn’t be used and reviewed.","textLength":99,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"R Gatz","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2022-07-27T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC00-16977","title":"PetSafe Drinkwell Replacement Pump","url":"https://www.scheels.com/p/729849-PAC00-16977","category":"bowls-and-feeders","reviewCount":10,"ratingCount":10,"averageRating":3,"ratingBreakdown":{"1":5,"2":0,"3":0,"4":0,"5":5},"active":false,"attributes":[]}]},{"id":1896196,"locale":"en_US","rating":1,"title":"Worked great for 1 MONTH","text":"My dog loved it, but after 1 month, the pump died despite being cleaned. I purchased a second one only because my local store had it for 50% off and it's the only way to get a pump today. If it dies again, we're done.","textLength":219,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Handsoffmymail","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Okc","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2022-07-16T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC00-16977","title":"PetSafe Drinkwell Replacement Pump","url":"https://www.scheels.com/p/729849-PAC00-16977","category":"bowls-and-feeders","reviewCount":10,"ratingCount":10,"averageRating":3,"ratingBreakdown":{"1":5,"2":0,"3":0,"4":0,"5":5},"active":false,"attributes":[]}]},{"id":1431460,"locale":"en_US","rating":1,"title":"Bad Pump","text":"We purchased the Drinkwell just a few months ago. 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Good price. 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Now my fountain is like new again. Works very nicely.","textLength":144,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"DJ Belle","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Boston, MA","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2020-12-08T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC00-16977","title":"PetSafe Drinkwell Replacement Pump","url":"https://www.scheels.com/p/729849-PAC00-16977","category":"bowls-and-feeders","reviewCount":10,"ratingCount":10,"averageRating":3,"ratingBreakdown":{"1":5,"2":0,"3":0,"4":0,"5":5},"active":false,"attributes":[]}]},{"id":1170805,"locale":"en_US","rating":5,"title":"Love Petsafe and their Staff!","text":"The fountain makes all the difference for my pets and their need for clean water. Buying parts to keep it going is easy with this company, their customer service is amazing. Very friendly and helpful people working there!","textLength":223,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Robb E","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2020-09-08T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC00-16977","title":"PetSafe Drinkwell Replacement Pump","url":"https://www.scheels.com/p/729849-PAC00-16977","category":"bowls-and-feeders","reviewCount":10,"ratingCount":10,"averageRating":3,"ratingBreakdown":{"1":5,"2":0,"3":0,"4":0,"5":5},"active":false,"attributes":[]}]}],"offset":0,"limit":10,"total":10}"Full Description:\nThis new pump and U.S. adaptor is compatible with new plastic Drinkwell® pet fountains, including the new Drinkwell® ½ Gallon, 1 Gallon, 2 Gallon and Butterfly pet fountains. The added silicone rubber grommet makes the pump quieter when it’s running and improves the water flow. The updated pump design is easier to take apart and clean.<br />\r\n<br />\n\nFeatures:\n\u003cul>\n\u003cli>Easy to Clean - Clean pump every 2 weeks to extend the life of the pump\u003c/li>\n\u003cli>Included Parts - 1 pump with grommet and 1 U. S. adaptor; cord is approximately 5. 5 feet long\u003c/li>\n\u003cli>Compatibility - The pump is compatible with the Drinkwell ½ Gallon, 1 Gallon, 2 Gallon and Butterfly Pet Fountains\u003c/li>\n\u003cli>New Design - The addition of a silicone rubber grommet makes this pump quieter and helps improve water flow\u003c/li>\n\u003c/ul>\n\n"