{"reviews":[{"id":7602927,"locale":"en_US","rating":1,"title":"Awful experience","text":"Noise cancelling not working at all. Bought directly from JBL. Support tells me it will be months before a replacement. What's up with that??? Then, without asking, they tell me they are replacing them with something else. Excuse me!!!!!!!!!! VERY POUR CUSTOMER SERVICE!","textLength":270,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"NICKNAMENOTBEREQUIRED","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-12-08T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"noise cancellation","score":0.83}],"syndication":{"sourceName":"JBL","siteUrl":"http://www.jbl.com","logoUrl":"https://images.turnto.com/site/syndicationlogos/841_LH48.png"},"catalogItems":[{"sku":"50036-JBLQUANTUMONEBLKAM","title":"JBL QUANTUM One Wired Over-Ear NC Headtracking Headset","url":"https://www.scheels.com/p/50036-JBLQUANTUMONEBLKAM","category":"headphones","reviewCount":109,"ratingCount":109,"averageRating":3.8,"ratingBreakdown":{"1":15,"2":8,"3":12,"4":28,"5":46},"active":true,"attributes":[]}]},{"id":7595479,"locale":"en_US","rating":1,"title":"Trash 🗑","text":"Gotta get the product. Company robbed me and sent me 2 broken a@@ cellnphones","textLength":77,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":1,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Monson","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-12-06T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"JBL","siteUrl":"http://www.jbl.com","logoUrl":"https://images.turnto.com/site/syndicationlogos/841_LH48.png"},"catalogItems":[{"sku":"50036-JBLQUANTUMONEBLKAM","title":"JBL QUANTUM One Wired Over-Ear NC Headtracking Headset","url":"https://www.scheels.com/p/50036-JBLQUANTUMONEBLKAM","category":"headphones","reviewCount":109,"ratingCount":109,"averageRating":3.8,"ratingBreakdown":{"1":15,"2":8,"3":12,"4":28,"5":46},"active":true,"attributes":[]}]},{"id":7593975,"locale":"en_US","rating":5,"title":"Fantastic headset!","text":"Got these on a killer sale, and dont regret it a bit. Great sound quality, connectivity options, and design. Only downsides I can mention are user specific, I found them a hair on the heavy side for long gaming sessions (4+hours) and the controls on the left can be a little confusing at first","textLength":293,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Jheist1991","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Iowa","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-12-05T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"sound quality","score":0.72},{"name":"head tracking","score":0.4},{"name":"audio performance","score":0.49},{"name":"gaming experience","score":0.54}],"syndication":{"sourceName":"JBL","siteUrl":"http://www.jbl.com","logoUrl":"https://images.turnto.com/site/syndicationlogos/841_LH48.png"},"catalogItems":[{"sku":"50036-JBLQUANTUMONEBLKAM","title":"JBL QUANTUM One Wired Over-Ear NC Headtracking Headset","url":"https://www.scheels.com/p/50036-JBLQUANTUMONEBLKAM","category":"headphones","reviewCount":109,"ratingCount":109,"averageRating":3.8,"ratingBreakdown":{"1":15,"2":8,"3":12,"4":28,"5":46},"active":true,"attributes":[]}]},{"id":7492060,"locale":"en_US","rating":1,"title":"Buyer beware","text":"After purchasing this headset, I was incredibly excited to get it unboxed and up and running.\n\nTook some tweaks to get them game audio ready. Which took some time to balance out, and the first problem started. First update removed every setting I changed.\n\nThen the headset started to cut out, and then completely die in a couple months. Which after spending this much money is beyond infuriating.","textLength":397,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Contraband","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-11-02T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"JBL","siteUrl":"http://www.jbl.com","logoUrl":"https://images.turnto.com/site/syndicationlogos/841_LH48.png"},"catalogItems":[{"sku":"50036-JBLQUANTUMONEBLKAM","title":"JBL QUANTUM One Wired Over-Ear NC Headtracking Headset","url":"https://www.scheels.com/p/50036-JBLQUANTUMONEBLKAM","category":"headphones","reviewCount":109,"ratingCount":109,"averageRating":3.8,"ratingBreakdown":{"1":15,"2":8,"3":12,"4":28,"5":46},"active":true,"attributes":[]}]},{"id":6599243,"locale":"en_US","rating":3,"title":"Two years, second replacement.","text":"The first year the headphones became filled with static.\nNow the USB keeps disconnecting.","textLength":89,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Nickname6","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-05-02T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"JBL","siteUrl":"http://www.jbl.com","logoUrl":"https://images.turnto.com/site/syndicationlogos/841_LH48.png"},"catalogItems":[{"sku":"50036-JBLQUANTUMONEBLKAM","title":"JBL QUANTUM One Wired Over-Ear NC Headtracking Headset","url":"https://www.scheels.com/p/50036-JBLQUANTUMONEBLKAM","category":"headphones","reviewCount":109,"ratingCount":109,"averageRating":3.8,"ratingBreakdown":{"1":15,"2":8,"3":12,"4":28,"5":46},"active":true,"attributes":[]}]},{"id":5711357,"locale":"en_US","rating":1,"title":null,"text":"Don't buy this headset. The cord is really bad. It's so bad that it wraps around all the time and after two weeks. Do you need a new cord?","textLength":138,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"bbc 30cm","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"dk","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2024-12-07T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"JBL","siteUrl":"http://www.jbl.com","logoUrl":"https://images.turnto.com/site/syndicationlogos/841_LH48.png"},"catalogItems":[{"sku":"50036-JBLQUANTUMONEBLKAM","title":"JBL QUANTUM One Wired Over-Ear NC Headtracking Headset","url":"https://www.scheels.com/p/50036-JBLQUANTUMONEBLKAM","category":"headphones","reviewCount":109,"ratingCount":109,"averageRating":3.8,"ratingBreakdown":{"1":15,"2":8,"3":12,"4":28,"5":46},"active":true,"attributes":[]}]},{"id":5563050,"locale":"en_US","rating":4,"title":"Good for a time but eventually fails","text":"about a year ago I bought the headset maybe a year and a half ago and it was great up until recent where it started having a problem of the usbc slipping out constantly and making me have to quit my game to get my input fixed so I could actually speak and hear","textLength":260,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"ChemKat","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2024-11-02T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"JBL","siteUrl":"http://www.jbl.com","logoUrl":"https://images.turnto.com/site/syndicationlogos/841_LH48.png"},"catalogItems":[{"sku":"50036-JBLQUANTUMONEBLKAM","title":"JBL QUANTUM One Wired Over-Ear NC Headtracking Headset","url":"https://www.scheels.com/p/50036-JBLQUANTUMONEBLKAM","category":"headphones","reviewCount":109,"ratingCount":109,"averageRating":3.8,"ratingBreakdown":{"1":15,"2":8,"3":12,"4":28,"5":46},"active":true,"attributes":[]}]},{"id":5092434,"locale":"en_US","rating":1,"title":"Expect much more for the price.","text":"Purchased about 1 year ago on sale for $250, headset is mid at best for $300 and being Wired. Mine has been cutting in and out for a few months now so I just don't even bother using it, but looking around it seems there is a cable/USB c connection issue that is why my sound goes in/out but the headset seems to always have power. \n\nHigher expectations, met with low product delivery. Disappointed and would not recommend to my enemies.\nI used this for music and games.\n\nIf I were to give positive feedback for their development team is the headset was semi comfortable for long periods of time and had decent base.","textLength":615,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Shawn T","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2024-07-27T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"microphone performance","score":0.42},{"name":"sound quality","score":0.41},{"name":"audio performance","score":0.41}],"syndication":{"sourceName":"JBL","siteUrl":"http://www.jbl.com","logoUrl":"https://images.turnto.com/site/syndicationlogos/841_LH48.png"},"catalogItems":[{"sku":"50036-JBLQUANTUMONEBLKAM","title":"JBL QUANTUM One Wired Over-Ear NC Headtracking Headset","url":"https://www.scheels.com/p/50036-JBLQUANTUMONEBLKAM","category":"headphones","reviewCount":109,"ratingCount":109,"averageRating":3.8,"ratingBreakdown":{"1":15,"2":8,"3":12,"4":28,"5":46},"active":true,"attributes":[]}]},{"id":4228779,"locale":"en_US","rating":5,"title":"Great sound and really comfortable!","text":"I bought these headphones before Christmas and have been using them while gaming and listening to music on my PC. The sound is amazing and they are really comfortable even after using them for hours in a row. The noise canceling feature works great.","textLength":249,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Irishpjh","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2024-01-21T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"noise cancellation","score":0.85},{"name":"sound quality","score":0.6},{"name":"audio performance","score":0.49},{"name":"gaming experience","score":0.46}],"syndication":{"sourceName":"JBL","siteUrl":"http://www.jbl.com","logoUrl":"https://images.turnto.com/site/syndicationlogos/841_LH48.png"},"catalogItems":[{"sku":"50036-JBLQUANTUMONEBLKAM","title":"JBL QUANTUM One Wired Over-Ear NC Headtracking Headset","url":"https://www.scheels.com/p/50036-JBLQUANTUMONEBLKAM","category":"headphones","reviewCount":109,"ratingCount":109,"averageRating":3.8,"ratingBreakdown":{"1":15,"2":8,"3":12,"4":28,"5":46},"active":true,"attributes":[]}]},{"id":4215469,"locale":"en_US","rating":5,"title":"Excellent for PC Gamers!","text":"I have had my headset for a year now. I am a PC gamer, and these things are awesome! I don't need to mess with profiles to get games to sound right. They just work!","textLength":164,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"CarlosA","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Chicago","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2024-01-11T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"gaming experience","score":0.72}],"syndication":{"sourceName":"JBL","siteUrl":"http://www.jbl.com","logoUrl":"https://images.turnto.com/site/syndicationlogos/841_LH48.png"},"catalogItems":[{"sku":"50036-JBLQUANTUMONEBLKAM","title":"JBL QUANTUM One Wired Over-Ear NC Headtracking Headset","url":"https://www.scheels.com/p/50036-JBLQUANTUMONEBLKAM","category":"headphones","reviewCount":109,"ratingCount":109,"averageRating":3.8,"ratingBreakdown":{"1":15,"2":8,"3":12,"4":28,"5":46},"active":true,"attributes":[]}]}],"offset":0,"limit":10,"total":92}"Full Description:\nSound is Survival.<br>Make your game epic. The JBL Quantum ONE wired headset gives you pro-level audio with head-tracking enhanced JBL QuantumSPHERE 360™ spatial surround sound and Active Noise Cancelling tuned for gaming. Designed for precise audio positioning, JBL QuantumSOUND Signature delivers an immersive sound curve through Hi-Res certified 50mm drivers. The voice focus detachable microphone delivers clear multiplayer interactions with noise suppression, mute features and a DISCORD-certified Game-Chat Balance Dial. A lightweight, ergonomic design keeps you comfortable while the PC software, JBL QuantumENGINE allows for powerful customization options and user profiles. The JBL Quantum ONE headset represents the absolute cutting edge in audio for the deepest level of virtual realism on your PC.\n\nFeatures:\n\u003cul>\n\u003cli>JBL QuantumSPHERE 360™ gives you professional-level 3D-audio positioning on your PC. Custom calibration of JBL’s algorithm with the integrated head-tracking sensor and by-pack mic is built exclusively for the JBL Quantum ONE giving PC gamers next-gen accuracy audio positioning and a fixed, independent soundscape, improving your natural instincts. JBL Quantum ONE is also equipped with DTS Headphone X: v2.0.\u003c/li>\n\u003cli>Create and manage different user profiles each with their own unique settings\u003c/li>\n\u003cli>– Manage user profiles & settings\u003c/li>\n\u003cli>not too quiet. Adjust the microphone volume level and sensitivity. And the sidetone allows you to control how much of your own voice you can hear when talking.\u003c/li>\n\u003cli>Not too loud,\u003c/li>\n\u003cli>– Microphone setting\u003c/li>\n\u003cli>te your own lighting effects with the built-in RGB effects tuner or choose from several preset modes that highlight the headset’s capabilities.\u003c/li>\n\u003cli>– RGB effects tuner\u003c/li>\n\u003cli>te profiles that enhance the soundscape of specific games or choose from a variety of expertly crafted presets.\u003c/li>\n\u003cli>Crea\u003c/li>\n\u003cli>– Audio equalizer for custom sound\u003c/li>\n\u003cli>sound profile to fit for your ears. Using the calibration mic, the JBL QuantumSPHERE 360™ allows for the most accurate and immersive spatial sound experience.\u003c/li>\n\u003cli>Choose your sound setting and provide your head diameter and height to adjust the surround\u003c/li>\n\u003cli>– Spatial sound\u003c/li>\n\u003cli>JBL Quantum ONE gaming headset from a user-friendly dashboard and included calibration mic. Create separate user profiles, modify microphone settings, and activate RGB effects or create your own. You can also adjust the equalizer or choose from 6 presets. The JBL QuantumENGINE powers the JBL QuantumSPHERE 360 immersive surround only on your PC.\u003c/li>\n\u003cli>The powerful PC software, the JBL QuantumENGINE, allows you to manage and personalize your\u003c/li>\n\u003cli>DISCORD-certified Game-Chat balance dial lets you adjust audio levels on the fly. Separate sound cards handle game and chat audio, allowing you to set the proper balance on the headset without having to leave the game. Also compatible with TeamSpeak, Skype, and other services.\u003c/li>\n\u003cli>Get the professional edge with head-tracking enhanced JBL QuantumSPHERE 360™\u003c/li>\n\u003cli>Be at the center of the game with Hi-Res certified JBL QuantumSOUND Signature\u003c/li>\n\u003cli>From the tiniest footsteps to the loudest explosion, JBL QuantumSOUND Signature makes every scene epic and every gamer more competitive. The Hi-Res certified 50mm neodymium drivers deliver an immersive sound curve tuned by JBL audiologists and specifically designed for gaming. Our signature audio creates the most realistic soundscape for a competitive advantage in any battle.\u003c/li>\n\u003cli>Next-gen ergonomic design\u003c/li>\n\u003cli>The lightweight headband and ventilating, premium leather-wrapped, memory foam ear cushions are designed for even the longest gaming sessions.\u003c/li>\n\u003cli>Active Noise Cancelling tuned for gaming\u003c/li>\n\u003cli>Designed for gaming environments, the Active Noise Cancelling system eliminates unwanted background sounds so you can stay fully engaged in combat without distractions.\u003c/li>\n\u003cli>The JBL Quantum ONE headset is designed for PC use via USB but is also compatible via\u003c/li>\n\u003cli>3.5mm audio jack with PC, PlayStation™, Xbox™, Nintendo Switch™, Mobile, Mac and VR. The\u003c/li>\n\u003cli>JBL QuantumSPHERE 360 is only available on PC. Check the connectivity guide for compatibility.\u003c/li>\n\u003cli>Be heard with the voice focus detachable boom mic\u003c/li>\n\u003cli>Echo-cancelling technology makes sure you’re heard loud and clear when rallying the troops or opponents. The voice focus boom mic is adjustable and detachable for gaming on the go or when using a peripheral microphone. Press the mute button built into the ear cup to automatically go dark.\u003c/li>\n\u003cli>DISCORD Certified game audio-chat balance dial\u003c/li>\n\u003cli>Powerful JBL QuantumENGINE PC software suite customization\u003c/li>\n\u003cli>Seamless compatibility with all gaming platforms\u003c/li>\n\u003c/ul>\n\nSpecifications:\n\u003cul>\n\u003cli>Weight: 369g\u003c/li>\n\u003cli>Microphone size: 6mm x 2.7mm\u003c/li>\n\u003cli>Microphone sensitivity: -41dBV @1kHz/Pa\u003c/li>\n\u003cli>Maximum SPL: 97dB\u003c/li>\n\u003cli>Sensitivity: 95dB @ 1kHz, 1mW\u003c/li>\n\u003cli>Frequency response: 20Hz – 40kHz\u003c/li>\n\u003cli>Microphone pickup pattern: Unidirectional\u003c/li>\n\u003cli>Driver size: 50mm Dynamic drivers\u003c/li>\n\u003cli>100Hz – 10kHz\u003c/li>\n\u003cli>Microphone frequency response:\u003c/li>\n\u003cli>Max input power: 20mW\u003c/li>\n\u003cli>Impedance: 32 ohm\u003c/li>\n\u003cli>Technical specifications:\u003c/li>\n\u003c/ul>\n"