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The bunny string broke and they will not replace it. I have to go thru the warranty and submit a claim. Received it on 8/21 broke on 9/2. 30 day returns is from date of purchased. We lost 1 week of that window due to processing/shipping. Will not be buying another North Face again. 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He's definitely got the coolest backpack.","textLength":119,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":2,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Michelle","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Undisclosed","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-09-11T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"The North Face","siteUrl":"https://www.thenorthface.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/3480_LH48.png"},"catalogItems":[{"sku":"1486-NF0A3VXF","title":"The North Face Jester Backpack","url":"https://www.scheels.com/p/1486-NF0A3VXF","category":"accessories-backpacks","reviewCount":1683,"ratingCount":1683,"averageRating":4.7,"ratingBreakdown":{"1":33,"2":23,"3":51,"4":179,"5":1397},"active":true,"attributes":[]}]}],"offset":0,"limit":10,"total":1683}"Full Description:\nThe North Face Jester Backpack is great for travel, school, work, and more. The Jester backpack features a FlexVent™ suspension system with molded shoulder straps for comfort and support. The padded back panel and breathable lumbar panel offer additional comfort. In fact, the Jester backpack is so supportive and comfortable that it's endorsed by the American Chiropractic Association. In addition to comfort, the pack also features plenty of room for storing gear including a protective laptop sleeve and a front compartment with internal organization. Stay organized on the go with the comfortable The North Face Jester Backpack.\n\nFeatures:\n\u003cul>\n\u003cli>Front compartment with internal organization has a padded tablet sleeve\u003c/li>\n\u003cli>Flexible yoke built from custom injection-molded shoulder straps\u003c/li>\n\u003cli> External, fleece-lined pocket for sunglasses, phone or keys\u003c/li>\n\u003cli>Non-PFC durable water-repellent (non-PFC DWR) finish\u003c/li>\n\u003cli>Accredited by the American Chiropractic Association\u003c/li>\n\u003cli>Large main compartment for books and binders\u003c/li>\n\u003cli>Water bottle tabs and shoulder-strap webbing\u003c/li>\n\u003cli>Pendolier and additional secure-zip pockets\u003c/li>\n\u003cli>Two external mesh water bottle pockets\u003c/li>\n\u003cli>Comfortable, padded top handle  \u003c/li>\n\u003cli>Sternum strap with whistle buckle\u003c/li>\n\u003cli>FlexVent™ suspension system \u003c/li>\n\u003cli>Protective laptop compartment\u003c/li>\n\u003cli>Breathable lumbar panel\u003c/li>\n\u003cli>Padded mesh back panel\u003c/li>\n\u003cli>Removable waist belt\u003c/li>\n\u003cli>Fits 15" Laptop\u003c/li>\n\u003cli>Reflective loop\u003c/li>\n\u003cli>Tablet sleeve\u003c/li>\n\u003cli>YKK Zippers\u003c/li>\n\u003c/ul>\n\nSpecifications:\n\u003cul>\n\u003cli>Fabric: 600D Polyester Emboss, 600D Polyester Print, 300D Heather Polyester\u003c/li>\n\u003cli>Dimensions: 11" x 8.25" x 18.13"\u003c/li>\n\u003cli>Laptop Sleeve: 12.75" x 11"\u003c/li>\n\u003cli>Weight: 1 lb. 10 oz.\u003c/li>\n\u003cli>Volume: 28 Liters\u003c/li>\n\u003c/ul>\n"