{"reviews":[{"id":7570856,"locale":"en_US","rating":1,"title":"Terrible Customer Service","text":"I attempted to cancel an order the next morning after placing it, and was told it couldn't be canceled because it was outside the 30-minute cancellation window. I explained that I would just be returning it immediately anyway, but was still told nothing could be done.\n\nThis was pretty surprising coming from a brand like HOKA. I've always had a great impression of the company, so the rigidity of the policy — and the lack of flexibility given how soon I reached out — felt out of character for the level of customer service I associate with you.\n\nNot the end of the world, but I did want to share the feedback because it definitely left me disappointed.","textLength":655,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"bryan","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Los Angeles, CA","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-11-19T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Hoka","siteUrl":"https://www.hoka.com/en/us/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1680_LH48.png"},"catalogItems":[{"sku":"16962-1155151","title":"Women's HOKA Speedgoat 6 Waterproof Trail Running Shoes","url":"https://www.scheels.com/p/16962-1155151","category":"sneakers-athletic-shoes","reviewCount":40,"ratingCount":40,"averageRating":2.4,"ratingBreakdown":{"1":16,"2":10,"3":5,"4":2,"5":7},"active":true,"attributes":[]}]},{"id":7500007,"locale":"en_US","rating":2,"title":"So disappointed!!","text":"So disappointed in the changes made to the Speedgoat 6 GTX!!! I am a HOKA devotee and have had 5 previous speedgoats, 4s and 5s and a mid. The 5 was even better than the 4. When I needed to get new ones I saw the uncharacteristic poor reviews for the 6 but decided to give them a try anyway. Such a different shoe, wider toe box but a snub type toe, tongue is not padded enough and the shoe is just so stiff. Really wanted to love it but just not comfortable as the others were right out of the box. Please HOKA make a new Speedgoat and use the 5 as the model....the saying don't fix it if it ain't broke really applies here!!","textLength":626,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Nimler","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"New York","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-11-06T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"shoe fit","score":0.53},{"name":"toe box space","score":0.55},{"name":"wide foot accommodation","score":0.41},{"name":"comfort","score":0.47}],"syndication":{"sourceName":"Hoka","siteUrl":"https://www.hoka.com/en/us/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1680_LH48.png"},"catalogItems":[{"sku":"16962-1155151","title":"Women's HOKA Speedgoat 6 Waterproof Trail Running Shoes","url":"https://www.scheels.com/p/16962-1155151","category":"sneakers-athletic-shoes","reviewCount":40,"ratingCount":40,"averageRating":2.4,"ratingBreakdown":{"1":16,"2":10,"3":5,"4":2,"5":7},"active":true,"attributes":[]}]},{"id":7483315,"locale":"en_US","rating":2,"title":"What Happened to Our Beloved Speedgoat??","text":"I have been wearing speedgoats since the beginning - and this new change in the 6 is so upsetting. These shoes feel nothing like those of the past. I loved the speedgoats for the cushion, the comfort, the grippy sole. No other shoe compared to long days out on trail. First of all the sizing is different. A size 7 used to fit me like a glove, now I feel like I'm weirdly between a 6.5 wide and a 7. The sole is separating from the upper mesh. They are much narrower than previous models. The cushion is much less, so the shoe feels so much stiffer. The tongue design is terrible. Its like everything that was beloved about the speedgoat & stood out against the competition was completely taken away. I have tried to make these work, but alas, I will be moving on to a different shoe.","textLength":784,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":1,"downVotes":1,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Brooke","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"New Hampshire","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-10-29T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"shoe weight","score":0.45},{"name":"ankle support","score":0.44},{"name":"shoe fit","score":0.5},{"name":"long distance running","score":0.44},{"name":"cushioning","score":0.55},{"name":"trail running performance","score":0.52},{"name":"comfort","score":0.47}],"syndication":{"sourceName":"Hoka","siteUrl":"https://www.hoka.com/en/us/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1680_LH48.png"},"catalogItems":[{"sku":"16962-1155151","title":"Women's HOKA Speedgoat 6 Waterproof Trail Running Shoes","url":"https://www.scheels.com/p/16962-1155151","category":"sneakers-athletic-shoes","reviewCount":40,"ratingCount":40,"averageRating":2.4,"ratingBreakdown":{"1":16,"2":10,"3":5,"4":2,"5":7},"active":true,"attributes":[]}]},{"id":7483314,"locale":"en_US","rating":1,"title":"Injury hazard","text":"The Speedgoat 6 is not a plush shoe and the shoe is narrower than the Speedgoat 5. The shoe offers no stability. This shoe is definitely not up to the job of a backpacking shoe for those reasons. I wore it for a 25 mile backpacking trip and ended up in an orthotic boot for 8 weeks due to bone bruises.","textLength":302,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":1,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Not again","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Utah","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-10-28T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"shoe weight","score":0.52},{"name":"ankle support","score":0.51},{"name":"shoe fit","score":0.52}],"syndication":{"sourceName":"Hoka","siteUrl":"https://www.hoka.com/en/us/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1680_LH48.png"},"catalogItems":[{"sku":"16962-1155151","title":"Women's HOKA Speedgoat 6 Waterproof Trail Running Shoes","url":"https://www.scheels.com/p/16962-1155151","category":"sneakers-athletic-shoes","reviewCount":40,"ratingCount":40,"averageRating":2.4,"ratingBreakdown":{"1":16,"2":10,"3":5,"4":2,"5":7},"active":true,"attributes":[]}]},{"id":7483316,"locale":"en_US","rating":2,"title":"Such a nice shoe but the tongue ruined it","text":"These were my first pair of Hokas and I really loved the look and that were Gore-Tex as well. They felt good in the store, the tongue was weird at first trying on but didn't think much of it. Well after wearing them for a few days and trying adjusting the laces and all the tongue and laces were hurting the front/top of my ankle/foot. Super disappointed I had to return them. Please re-do this style and fix the tongue! They were super comfy to walk on and the style is very cool. I sized up as well but ended up returning them and buying new balances instead.","textLength":561,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":2,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Loz","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Penny's","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-10-23T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"shoe weight","score":0.42},{"name":"ankle support","score":0.44},{"name":"shoe fit","score":0.49}],"syndication":{"sourceName":"Hoka","siteUrl":"https://www.hoka.com/en/us/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1680_LH48.png"},"catalogItems":[{"sku":"16962-1155151","title":"Women's HOKA Speedgoat 6 Waterproof Trail Running Shoes","url":"https://www.scheels.com/p/16962-1155151","category":"sneakers-athletic-shoes","reviewCount":40,"ratingCount":40,"averageRating":2.4,"ratingBreakdown":{"1":16,"2":10,"3":5,"4":2,"5":7},"active":true,"attributes":[]}]},{"id":7483326,"locale":"en_US","rating":2,"title":"Would NOT buy again","text":"I have a couple other Hokas that are very comfortable. These are not wide which I ordered for wearing winter socks. Too narrow/small and just uncomfortable with lightweight socks. If Hoka makes comfortable shoes, sad they cannot do that with these Gortex sneakers. 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