{"reviews":[{"id":7670880,"locale":"en_US","rating":1,"title":"Features","text":"Flap does not seal very well as had small gaps on sides. Too easy for dogs to grab and chew on as magnet strip is only at the bottom, as mine did and destroyed.","textLength":160,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Tammig","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-12-24T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"dog-friendly design","score":0.46},{"name":"functionality","score":0.58}],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC11-11038","title":"PetSafe Freedom 1 Pet Door Replacement Flap","url":"https://www.scheels.com/p/729849-PAC11-11038","category":"dog-doors","reviewCount":854,"ratingCount":854,"averageRating":4.1,"ratingBreakdown":{"1":85,"2":57,"3":79,"4":101,"5":532},"active":true,"attributes":[]}]},{"id":7633997,"locale":"en_US","rating":2,"title":"Extreme","text":"I bought the LG. Extreme dog door w/3 flaps.all two flaps wouldnt hang right from start. Let lots of air by. The magnet was weak. A few months after installing the corners were shot and more air comes in.I have small wild animals come in if the discover it. I continued using it because my money is so tight. And on top of that I can't find a 3 flap replacement kit.","textLength":371,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Agatha","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Liberty,sc","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-12-20T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"dog-friendly design","score":0.41}],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC11-11038","title":"PetSafe Freedom 1 Pet Door Replacement Flap","url":"https://www.scheels.com/p/729849-PAC11-11038","category":"dog-doors","reviewCount":854,"ratingCount":854,"averageRating":4.1,"ratingBreakdown":{"1":85,"2":57,"3":79,"4":101,"5":532},"active":true,"attributes":[]}]},{"id":7626103,"locale":"en_US","rating":5,"title":"100% terrific product","text":"I bought my door 13 to 15 yrs ago. I am just now replacing the flap. I’m in northern Ohio hot to frigid. In that time I have had 5 50 plus lb. dogs (4 labs 1 Aussie) and 15 plus kitties and one pigmy goat who stuck his head through regularly. The goat and dogs were too large for the door!! The used it anyway. The Aussie still uses it leaving fur on ALL SIDES as she squeezes her ample girth through the medium size opening. She’s a big 67 pound girl and a 14 years old I’m not going to punish her for losing her girlish figure this late in the game. Rex my 110 lb chocolate lab (GRHS) and Matilda (Aussie) both stick their heads out the door with their bodies in the house and just lay there! Trolls. To the point and to inform new buyers, this little door has taken more abuse and use than any door should ever have taken! As to bad reviews I might suggest improper installation or misuse! Maybe people just can’t be satisfied or feel the need to complain in hopes of receiving a refund. As for this customer, wow this is a great product! Buy it and if you have issues with installing it, have someone do it for you, you’ll be glad you did.","textLength":1151,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Lori D","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-12-15T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"dog-friendly design","score":0.48},{"name":"installation ease","score":0.53}],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC11-11038","title":"PetSafe Freedom 1 Pet Door Replacement Flap","url":"https://www.scheels.com/p/729849-PAC11-11038","category":"dog-doors","reviewCount":854,"ratingCount":854,"averageRating":4.1,"ratingBreakdown":{"1":85,"2":57,"3":79,"4":101,"5":532},"active":true,"attributes":[]}]},{"id":7535218,"locale":"en_US","rating":5,"title":"Talk about money well spent!","text":"8 years ago I picked up this dog door as a gift to myself and my two pitbulls. For 8 years these two dogs have been bolting in and out of their dog door at breakneck speed and the only maintenance I've ever performed on the door has been on the rare occasion that I decide it's time to clean the flap.","textLength":302,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Matt & two dogs","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Fresno California","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-11-19T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC11-11038","title":"PetSafe Freedom 1 Pet Door Replacement Flap","url":"https://www.scheels.com/p/729849-PAC11-11038","category":"dog-doors","reviewCount":854,"ratingCount":854,"averageRating":4.1,"ratingBreakdown":{"1":85,"2":57,"3":79,"4":101,"5":532},"active":true,"attributes":[]}]},{"id":7505517,"locale":"en_US","rating":5,"title":"Great product!","text":"Had the dog door for nearly 3 years. Two 55-60 lb active pit bull mix and one very active cow dog use this thing constantly with no problems. Although the sun never shines directly on it West Texas wind and 100+ degrees weather call for several adjustments to get it to perform flawlessly. Thinking of buying a new flap only because their noses have worn a spot on the door to the point it won’t even clean anymore so not because of function or failure but more of a cosmetic preference.No tears from the screws or misshapen screw holes if installed correctly . We have only had to put the solid insert in twice due to 80mph wind or we want the screen open but keep them in. Rare occasions at best. It has withstood both pits going out at the same time after a cat or squirrel or butterfly or leaf or whatever has invaded our yard without damage or the need to readjust the flap. I recommend this product if you are getting you 10,000 steps in by letting your pets in and or out. It has given them self reliance and us the comfort of knowing they can get out if they need to while we are in the front yard or back room or wherever.\r\nOn a side note I also recommend training them with hanging bells on the door knob in the winter so if you close the door they can alert you.","textLength":1274,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"BrotherSid","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Texas Yall","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-11-08T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC11-11038","title":"PetSafe Freedom 1 Pet Door Replacement Flap","url":"https://www.scheels.com/p/729849-PAC11-11038","category":"dog-doors","reviewCount":854,"ratingCount":854,"averageRating":4.1,"ratingBreakdown":{"1":85,"2":57,"3":79,"4":101,"5":532},"active":true,"attributes":[]}]},{"id":7376954,"locale":"en_US","rating":1,"title":"Very poorly designed holes","text":"We bought this screen door with the PetSafe dog door. The dog door only lasted one year before the holes in plastic door ripped away from the screws. Not about to get a new screen door so I ordered a replaceable Flap Large. My thoughts are this flap is merely poorly designed and there can be an easy quick fix for the ones manufacturing this dog door. The 5 or more holes cut into the plastic dog door flap needs 'grommet's' inserted in the holes in order for the screws to not tear through the plastic flap door. The 'grommets' will reinforce the holes and not tear at all. Hopefully someone will read my review and change the design and manufacturing of this dog door flap in order for it to last more than 1 year. I will recommend this doggy door to friend's when the new design is available. Thank you.","textLength":808,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Sauss","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Michigan","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-10-18T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC11-11038","title":"PetSafe Freedom 1 Pet Door Replacement Flap","url":"https://www.scheels.com/p/729849-PAC11-11038","category":"dog-doors","reviewCount":854,"ratingCount":854,"averageRating":4.1,"ratingBreakdown":{"1":85,"2":57,"3":79,"4":101,"5":532},"active":true,"attributes":[]}]},{"id":7263575,"locale":"en_US","rating":4,"title":"Extra Large replacement flap (PAC11-11040)","text":"I bought this door April 2021 and had to replace the flap after the brutal Texas sun shrunk it. The installation was easy, I just wish I could also replace the magnetic closure strip on the door as well but couldn't find the part on website. The quality is good no complaints at all especially the number of times our four dogs use it, highly recommend.","textLength":353,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Teresa832","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Galveston, Texas","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-09-16T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC11-11038","title":"PetSafe Freedom 1 Pet Door Replacement Flap","url":"https://www.scheels.com/p/729849-PAC11-11038","category":"dog-doors","reviewCount":854,"ratingCount":854,"averageRating":4.1,"ratingBreakdown":{"1":85,"2":57,"3":79,"4":101,"5":532},"active":true,"attributes":[]}]},{"id":6684104,"locale":"en_US","rating":2,"title":"Confusing website","text":"I have an old style door. The flaps need to be replaced. They measure 8”wide and 11.5 “ tall. Your site just seems to give me the runaround!","textLength":143,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"smith","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Panama","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-05-28T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC11-11038","title":"PetSafe Freedom 1 Pet Door Replacement Flap","url":"https://www.scheels.com/p/729849-PAC11-11038","category":"dog-doors","reviewCount":854,"ratingCount":854,"averageRating":4.1,"ratingBreakdown":{"1":85,"2":57,"3":79,"4":101,"5":532},"active":true,"attributes":[]}]},{"id":6101215,"locale":"en_US","rating":3,"title":"They don’t last","text":"This is my 5th replacement flap in 13 years. At $50 a pop I could have almost gotten a new door.","textLength":97,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"NancyKim","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-02-07T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC11-11038","title":"PetSafe Freedom 1 Pet Door Replacement Flap","url":"https://www.scheels.com/p/729849-PAC11-11038","category":"dog-doors","reviewCount":854,"ratingCount":854,"averageRating":4.1,"ratingBreakdown":{"1":85,"2":57,"3":79,"4":101,"5":532},"active":true,"attributes":[]}]},{"id":5996229,"locale":"en_US","rating":3,"title":"Flaps tearing on sides and bottom magnet breaks","text":"I have used this brand of Pet Door for years. I have the XL Freedom Aluminum Door, 2 back to back to install in a wall. I have 40# Border Collies and a 100# Great Dane. In less than 2 months the side of the edge outside flap ripped. I purchased a new replacement flap thinking it was a one off bad piece. Then the opposite side edge on the indoor flap ripped. Both bottom magnets have cracked in the middle and I had to super glue them together.\r\nMy prior doors lasted 9 years before I had to buy replacement flaps.\r\nThe flaps don't get direct sun, are on a patio that is protected from the wind, yet the flaps leak air around the sides so much that I have had to tack up a baby blanket over the door to prevent winters cold air from coming into rhe room.\r\nBeginning to think I should change to another brand.","textLength":811,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Sher2","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"San Tan Valley AZ","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-01-17T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC11-11038","title":"PetSafe Freedom 1 Pet Door Replacement Flap","url":"https://www.scheels.com/p/729849-PAC11-11038","category":"dog-doors","reviewCount":854,"ratingCount":854,"averageRating":4.1,"ratingBreakdown":{"1":85,"2":57,"3":79,"4":101,"5":532},"active":true,"attributes":[]}]}],"offset":0,"limit":10,"total":854}