{"reviews":[{"id":7376954,"locale":"en_US","rating":1,"title":"Very poorly designed holes","text":"We bought this screen door with the PetSafe dog door. The dog door only lasted one year before the holes in plastic door ripped away from the screws. Not about to get a new screen door so I ordered a replaceable Flap Large. My thoughts are this flap is merely poorly designed and there can be an easy quick fix for the ones manufacturing this dog door. The 5 or more holes cut into the plastic dog door flap needs 'grommet's' inserted in the holes in order for the screws to not tear through the plastic flap door. The 'grommets' will reinforce the holes and not tear at all. Hopefully someone will read my review and change the design and manufacturing of this dog door flap in order for it to last more than 1 year. I will recommend this doggy door to friend's when the new design is available. Thank you.","textLength":808,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Sauss","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Michigan","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-10-18T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC11-11038","title":"PetSafe Freedom 1 Pet Door Replacement Flap","url":"https://www.scheels.com/p/729849-PAC11-11038","category":"dog-doors","reviewCount":849,"ratingCount":849,"averageRating":4.1,"ratingBreakdown":{"1":84,"2":56,"3":79,"4":101,"5":529},"active":true,"attributes":[]}]},{"id":7263575,"locale":"en_US","rating":4,"title":"Extra Large replacement flap (PAC11-11040)","text":"I bought this door April 2021 and had to replace the flap after the brutal Texas sun shrunk it. The installation was easy, I just wish I could also replace the magnetic closure strip on the door as well but couldn't find the part on website. The quality is good no complaints at all especially the number of times our four dogs use it, highly recommend.","textLength":353,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Teresa832","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Galveston, Texas","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-09-16T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC11-11038","title":"PetSafe Freedom 1 Pet Door Replacement Flap","url":"https://www.scheels.com/p/729849-PAC11-11038","category":"dog-doors","reviewCount":849,"ratingCount":849,"averageRating":4.1,"ratingBreakdown":{"1":84,"2":56,"3":79,"4":101,"5":529},"active":true,"attributes":[]}]},{"id":6684104,"locale":"en_US","rating":2,"title":"Confusing website","text":"I have an old style door. The flaps need to be replaced. They measure 8”wide and 11.5 “ tall. Your site just seems to give me the runaround!","textLength":143,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"smith","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Panama","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-05-28T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC11-11038","title":"PetSafe Freedom 1 Pet Door Replacement Flap","url":"https://www.scheels.com/p/729849-PAC11-11038","category":"dog-doors","reviewCount":849,"ratingCount":849,"averageRating":4.1,"ratingBreakdown":{"1":84,"2":56,"3":79,"4":101,"5":529},"active":true,"attributes":[]}]},{"id":6101215,"locale":"en_US","rating":3,"title":"They don’t last","text":"This is my 5th replacement flap in 13 years. At $50 a pop I could have almost gotten a new door.","textLength":97,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"NancyKim","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-02-07T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC11-11038","title":"PetSafe Freedom 1 Pet Door Replacement Flap","url":"https://www.scheels.com/p/729849-PAC11-11038","category":"dog-doors","reviewCount":849,"ratingCount":849,"averageRating":4.1,"ratingBreakdown":{"1":84,"2":56,"3":79,"4":101,"5":529},"active":true,"attributes":[]}]},{"id":5996229,"locale":"en_US","rating":3,"title":"Flaps tearing on sides and bottom magnet breaks","text":"I have used this brand of Pet Door for years. I have the XL Freedom Aluminum Door, 2 back to back to install in a wall. I have 40# Border Collies and a 100# Great Dane. In less than 2 months the side of the edge outside flap ripped. I purchased a new replacement flap thinking it was a one off bad piece. Then the opposite side edge on the indoor flap ripped. Both bottom magnets have cracked in the middle and I had to super glue them together.\r\nMy prior doors lasted 9 years before I had to buy replacement flaps.\r\nThe flaps don't get direct sun, are on a patio that is protected from the wind, yet the flaps leak air around the sides so much that I have had to tack up a baby blanket over the door to prevent winters cold air from coming into rhe room.\r\nBeginning to think I should change to another brand.","textLength":811,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Sher2","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"San Tan Valley AZ","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-01-17T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC11-11038","title":"PetSafe Freedom 1 Pet Door Replacement Flap","url":"https://www.scheels.com/p/729849-PAC11-11038","category":"dog-doors","reviewCount":849,"ratingCount":849,"averageRating":4.1,"ratingBreakdown":{"1":84,"2":56,"3":79,"4":101,"5":529},"active":true,"attributes":[]}]},{"id":5930768,"locale":"en_US","rating":1,"title":"Replacement flap/liner issues","text":"Bought this replacement flap last summer as my old one was torn. Easy installation.\r\n1. The flap does not close properly (now that it’s cold, it’s obvious why.\r\n2. The lining around the flap (insulation if you will) has holes in it.\r\n3. Pet safe doesn’t offer replacement lining so not only does the flap not close properly, when I make it as closed as I can, air comes through those holes and the flap seems to be a touch big (this is the small flap). \r\nI’m so disappointed. It’s bloody cold!","textLength":494,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"PoorQualityFlap","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"PNW","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-01-14T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC11-11038","title":"PetSafe Freedom 1 Pet Door Replacement Flap","url":"https://www.scheels.com/p/729849-PAC11-11038","category":"dog-doors","reviewCount":849,"ratingCount":849,"averageRating":4.1,"ratingBreakdown":{"1":84,"2":56,"3":79,"4":101,"5":529},"active":true,"attributes":[]}]},{"id":5925180,"locale":"en_US","rating":5,"title":"Good product","text":"We have 4 dogs, 3 are small to chunky medium and then came a Doberman Pincher. The dog door goes through a brick wall and is a medium size and bless the Dobie's heart it belly crawls through it. We also live in the country so coyotes, neighbor's dogs, deer, rabbits, skunks, lots of birds, etc. cause our dogs to go nuts at all hours and the chunky medium one and the Dobie always run full blast through the dog door to protect us. Numerous times a day plus the normal trips! We expect this dog door to wear out. And we feel your product holds up extremely well considering the use it gets. Good job!","textLength":605,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Farm girl","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"NE Oklahoma, USA","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-01-08T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC11-11038","title":"PetSafe Freedom 1 Pet Door Replacement Flap","url":"https://www.scheels.com/p/729849-PAC11-11038","category":"dog-doors","reviewCount":849,"ratingCount":849,"averageRating":4.1,"ratingBreakdown":{"1":84,"2":56,"3":79,"4":101,"5":529},"active":true,"attributes":[]}]},{"id":5796010,"locale":"en_US","rating":1,"title":"Don't buy if you live near wind","text":"Not terrible to install but the magents on the door are trash it's the weakest magnet so the slightest wind it just flapps wide open. And even when not there's no seal or anything on it now have massive hole in my door I need to rig up some how","textLength":244,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Jghhhhh","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Nebraska","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2024-12-27T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC11-11038","title":"PetSafe Freedom 1 Pet Door Replacement Flap","url":"https://www.scheels.com/p/729849-PAC11-11038","category":"dog-doors","reviewCount":849,"ratingCount":849,"averageRating":4.1,"ratingBreakdown":{"1":84,"2":56,"3":79,"4":101,"5":529},"active":true,"attributes":[]}]},{"id":5768471,"locale":"en_US","rating":3,"title":"Dog chewing the the vinyl","text":"I have need of another material instead of the vinyl to prevent the dogs chewing that material. Does petsafe have this? any suggestions? thanks","textLength":143,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"nnnn","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2024-12-24T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC11-11038","title":"PetSafe Freedom 1 Pet Door Replacement Flap","url":"https://www.scheels.com/p/729849-PAC11-11038","category":"dog-doors","reviewCount":849,"ratingCount":849,"averageRating":4.1,"ratingBreakdown":{"1":84,"2":56,"3":79,"4":101,"5":529},"active":true,"attributes":[]}]},{"id":5622142,"locale":"en_US","rating":4,"title":"Dogs keep chewing it.","text":"I have to keep buying replacement flaps because my dog chew it up. I even sprayed it with bitter apple and they still chewed it looking for helpful tips and suggestions.","textLength":169,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Karma 79","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Jackson, Michigan.","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2024-11-22T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PAC11-11038","title":"PetSafe Freedom 1 Pet Door Replacement Flap","url":"https://www.scheels.com/p/729849-PAC11-11038","category":"dog-doors","reviewCount":849,"ratingCount":849,"averageRating":4.1,"ratingBreakdown":{"1":84,"2":56,"3":79,"4":101,"5":529},"active":true,"attributes":[]}]}],"offset":0,"limit":10,"total":849}