{"reviews":[{"id":7354299,"locale":"en_US","rating":2,"title":"Great idea that fails to deliver","text":"I love the idea of this door but the brackets that hold the plastic flaps on only last about 3 months in the south. Then the flaps fall off and I have a huge hole in my door. They are very hard to replace and you have to order a whole kit of stuff not needed. The plastic cover does not seal well and falls off constantly and the tabs break. Need a sturdier set up that is easier to fix and need a metal \r\nSliding door cover to go overwhole thing to fix when not in use. Also the magnets on the bottom of the door open ing come off too easy","textLength":542,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Sv in the south","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Houston","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-10-09T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"sliding door fit","score":0.53},{"name":"replacement","score":0.54}],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-RPA00-12116","title":"PetSafe Panel Pet Door Insert","url":"https://www.scheels.com/p/729849-RPA00-12116","category":"dog-doors","reviewCount":21,"ratingCount":21,"averageRating":2.2,"ratingBreakdown":{"1":8,"2":6,"3":4,"4":1,"5":2},"active":true,"attributes":[]}]},{"id":6392858,"locale":"en_US","rating":3,"title":"It's Great Until You Need To Replace Something","text":"This door was great until the black part that attaches the flaps to door breaks. Pet Safe doesn't sell replacements for this part or include them with replacement flaps so my only option is to buy an entire new insert.","textLength":218,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Walker77","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Birmingham, AL","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-03-04T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"sliding door fit","score":0.45},{"name":"pet safety","score":0.54},{"name":"replacement","score":0.49}],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-RPA00-12116","title":"PetSafe Panel Pet Door Insert","url":"https://www.scheels.com/p/729849-RPA00-12116","category":"dog-doors","reviewCount":21,"ratingCount":21,"averageRating":2.2,"ratingBreakdown":{"1":8,"2":6,"3":4,"4":1,"5":2},"active":true,"attributes":[]}]},{"id":5753411,"locale":"en_US","rating":1,"title":"Snap on cover - the worst","text":"Do NOT purchase this dog door. Whoever invented this clearly has never actually used it. If you are never needing to close the dog door to keep an animal in or out, then it’s great! But if ever need to close the door then stay far away from this one! It’s a cheap SNAP on door instead of the obvious slide on that is easy and works well. The cheap snap on barely snaps on! And like others said, a slight breeze will blow it off. I hate that we wasted our money on this very defective product that we are now stuck with.","textLength":519,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Janelle****","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Dallas","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2024-12-12T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"sliding door fit","score":0.49},{"name":"pet safety","score":0.46}],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-RPA00-12116","title":"PetSafe Panel Pet Door Insert","url":"https://www.scheels.com/p/729849-RPA00-12116","category":"dog-doors","reviewCount":21,"ratingCount":21,"averageRating":2.2,"ratingBreakdown":{"1":8,"2":6,"3":4,"4":1,"5":2},"active":true,"attributes":[]}]},{"id":5018078,"locale":"en_US","rating":1,"title":"Not good","text":"Do not recommend this door. The panel to keep animals out does not fit well and my dogs just push it off and come in as they would like. Defeats the purpose when I am trying to keep them out.","textLength":191,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Cassandra1","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Ohio","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2024-07-01T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"sliding door fit","score":0.59},{"name":"pet safety","score":0.44}],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-RPA00-12116","title":"PetSafe Panel Pet Door Insert","url":"https://www.scheels.com/p/729849-RPA00-12116","category":"dog-doors","reviewCount":21,"ratingCount":21,"averageRating":2.2,"ratingBreakdown":{"1":8,"2":6,"3":4,"4":1,"5":2},"active":true,"attributes":[]}]},{"id":4476380,"locale":"en_US","rating":1,"title":"Don’t do it","text":"I cants stand this product. Its awful. \r\nReal question: Is there anything in this world that can replace this gigantic hole in my door and place a safe pet door? Where can I even get replacement hinges?? The crumbled!!! There is no safety lock and can’t even close it without pets being able to open it. Imagine a human coming in.","textLength":331,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Bee903","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Longview,tx","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2024-03-19T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"pet safety","score":0.48},{"name":"replacement","score":0.41}],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-RPA00-12116","title":"PetSafe Panel Pet Door Insert","url":"https://www.scheels.com/p/729849-RPA00-12116","category":"dog-doors","reviewCount":21,"ratingCount":21,"averageRating":2.2,"ratingBreakdown":{"1":8,"2":6,"3":4,"4":1,"5":2},"active":true,"attributes":[]}]},{"id":4286617,"locale":"en_US","rating":1,"title":"REALLY cheaply made, no thought","text":"The old version was great. It had a metal piece you could put down to block it and prevent unwanted intruders. The new piece is plastic and when you lift up on the locking tab you know in a year or less it will dry rot and break. The old version had blind nuts with metal screws but the new version has nuts open on the back from the outside with plastic screws. This is good because if somebody wants to break in all they have to do is put a drill bit into the hole of the nut, drill out the plastic screw and then push on the frame and the entire thing will fall out. The door used to be great but they have downgraded it to junk. Even though I just bought this I will be looking at other doggie doors because this one will not last.","textLength":735,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Door made CHEAP","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Atlanta, GA","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2024-02-08T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"sliding door fit","score":0.45},{"name":"pet safety","score":0.43}],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-RPA00-12116","title":"PetSafe Panel Pet Door Insert","url":"https://www.scheels.com/p/729849-RPA00-12116","category":"dog-doors","reviewCount":21,"ratingCount":21,"averageRating":2.2,"ratingBreakdown":{"1":8,"2":6,"3":4,"4":1,"5":2},"active":true,"attributes":[]}]},{"id":2982973,"locale":"en_US","rating":4,"title":"Nice finished look to this doggie door","text":"I have had this door for several years and it really improved the appearance of the back door. Some of the hooks needed to snap the hinge pieces onto the top of the frame have snapped off and the log sections have cracked near the middle. When I ordered replacement flaps I expected to get the mounting hinge piece with them. Not so. Now I am struggling to get those parts. Help!","textLength":379,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"LoveStoneArts","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Pacific NW","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2023-05-15T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"sliding door fit","score":0.44},{"name":"replacement","score":0.4}],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-RPA00-12116","title":"PetSafe Panel Pet Door Insert","url":"https://www.scheels.com/p/729849-RPA00-12116","category":"dog-doors","reviewCount":21,"ratingCount":21,"averageRating":2.2,"ratingBreakdown":{"1":8,"2":6,"3":4,"4":1,"5":2},"active":true,"attributes":[]}]},{"id":2522805,"locale":"en_US","rating":5,"title":"Great quality","text":"This was a replacement of an old doggie door. I love this doggie door so much. It keeps cold/hot air out. We run a dog rescue and it get used ALL day in and out, in and out and held up for YEARS before needing to be replaced. It was simple to change out. Love it","textLength":262,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":true,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Tams","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Gulfport, MS","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":"2023-02-21T13:58:31-05:00","purchaseDate":null,"dateCreated":"2023-02-07T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"sliding door fit","score":0.43},{"name":"pet safety","score":0.45},{"name":"durability","score":0.41},{"name":"replacement","score":0.47}],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-RPA00-12116","title":"PetSafe Panel Pet Door Insert","url":"https://www.scheels.com/p/729849-RPA00-12116","category":"dog-doors","reviewCount":21,"ratingCount":21,"averageRating":2.2,"ratingBreakdown":{"1":8,"2":6,"3":4,"4":1,"5":2},"active":true,"attributes":[]}]},{"id":2344593,"locale":"en_US","rating":2,"title":"Average rating says it all","text":"Most important part of the doors is the flap hinge mechanism and it's made of cheap plastic which fails after the warranty period expires. For the cost of these doors, they should be better built.","textLength":196,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":true,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Dan S","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Manchester, PA","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":"2022-12-27T19:54:37-05:00","purchaseDate":null,"dateCreated":"2022-12-04T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"sliding door fit","score":0.45}],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-RPA00-12116","title":"PetSafe Panel Pet Door Insert","url":"https://www.scheels.com/p/729849-RPA00-12116","category":"dog-doors","reviewCount":21,"ratingCount":21,"averageRating":2.2,"ratingBreakdown":{"1":8,"2":6,"3":4,"4":1,"5":2},"active":true,"attributes":[]}]},{"id":2112670,"locale":"en_US","rating":1,"title":"Plastic Hardware makes it useless over time","text":"I purchased this door at least 5 years ago and every year we’re replacing the plastic adapter that attaches to the hinges that hold/support the flaps. We’ve had to order the whole door replacement kit to fix this problem and now once again, we have to order a whole kit for these My pictures show the extra parts collection needed to replace the 4 plastic adapters and the adapters after they break and crack from dogs using the door on a daily basis.","textLength":452,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":true,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Edman","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Texas","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":"2022-12-27T20:44:30-05:00","purchaseDate":null,"dateCreated":"2022-10-01T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-RPA00-12116","title":"PetSafe Panel Pet Door Insert","url":"https://www.scheels.com/p/729849-RPA00-12116","category":"dog-doors","reviewCount":21,"ratingCount":21,"averageRating":2.2,"ratingBreakdown":{"1":8,"2":6,"3":4,"4":1,"5":2},"active":true,"attributes":[]}]}],"offset":0,"limit":10,"total":21}