{"reviews":[{"id":7622354,"locale":"en_US","rating":1,"title":"Defective Soles / Warranty Not Honored","text":"As many others have reported, there are major issues with the soles of these shoes. After only a couple months of light use, the tread began to lift off the bottom of these shoes. I submitted a warranty claim and was told this is normal wear and tear. I followed up with more questions and was again denied my warranty claim. Otherwise I did like these shoes but they are unwearable and clearly the warranty guarantee is just for show. Sad because I really am a Hoka fan!","textLength":471,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Jo","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"New York","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-12-08T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Hoka","siteUrl":"https://www.hoka.com/en/us/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1680_LH48.png"},"catalogItems":[{"sku":"16962-1127896","title":"Women's HOKA Clifton 9 Running Shoes","url":"https://www.scheels.com/p/16962-1127896","category":"sneakers-athletic-shoes","reviewCount":6972,"ratingCount":6972,"averageRating":4.3,"ratingBreakdown":{"1":455,"2":359,"3":527,"4":636,"5":4995},"active":true,"attributes":[]}]},{"id":7622352,"locale":"en_US","rating":5,"title":"My go to shoe","text":"So I've bought three pairs of these shoes over the years for my running shoes when I was running in high-school, im now a freshman in college still running in Hokas. I feel like most runners find THEIR shoe brand and mines been hoka. I run cross country and they last me summer training and then the whole season which is really nice. If you run on mainly road I think they're even better, I ran on both road and tail and had little to no issues with trails.","textLength":458,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Emily","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Hoschton, GA","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-11-28T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Hoka","siteUrl":"https://www.hoka.com/en/us/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1680_LH48.png"},"catalogItems":[{"sku":"16962-1127896","title":"Women's HOKA Clifton 9 Running Shoes","url":"https://www.scheels.com/p/16962-1127896","category":"sneakers-athletic-shoes","reviewCount":6972,"ratingCount":6972,"averageRating":4.3,"ratingBreakdown":{"1":455,"2":359,"3":527,"4":636,"5":4995},"active":true,"attributes":[]}]},{"id":7622353,"locale":"en_US","rating":2,"title":"Purchased for work / didn't hold up","text":"I have have been wearing my Hoka's in a hospital setting since April 2025 it's now November- Yesterday a whole strip of the forefoot tread came apart- I had to remove it to continue my day - No fun walking with uneven footing- I needed to purchase a new pair of shoes on my way home! I'm not sure if this is a one-off but very disappointed as I only use the shoes for work and the shoes came highly recommended by other staff. I typically replace my shoes yearly but I would have thought these would have lasted a bit longer.","textLength":525,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Toni","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Michigan","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-11-25T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Hoka","siteUrl":"https://www.hoka.com/en/us/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1680_LH48.png"},"catalogItems":[{"sku":"16962-1127896","title":"Women's HOKA Clifton 9 Running Shoes","url":"https://www.scheels.com/p/16962-1127896","category":"sneakers-athletic-shoes","reviewCount":6972,"ratingCount":6972,"averageRating":4.3,"ratingBreakdown":{"1":455,"2":359,"3":527,"4":636,"5":4995},"active":true,"attributes":[]}]},{"id":7529552,"locale":"en_US","rating":5,"title":"Disappointed","text":"I'm so disappointed that you changed the Clifton 9. They are about the only shoe I can wear. The heel to toe drop was perfect and the cushion was also. I don't like that the Bondi is even more bulky. I wish I could find a leftover pair in a decent color. I have problems with my feet and these felt good instantly. I gave them a 5 star because they were great! But I can't wear the new ones.","textLength":391,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Charlotte","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Dayton, OH","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-11-11T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Hoka","siteUrl":"https://www.hoka.com/en/us/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1680_LH48.png"},"catalogItems":[{"sku":"16962-1127896","title":"Women's HOKA Clifton 9 Running Shoes","url":"https://www.scheels.com/p/16962-1127896","category":"sneakers-athletic-shoes","reviewCount":6972,"ratingCount":6972,"averageRating":4.3,"ratingBreakdown":{"1":455,"2":359,"3":527,"4":636,"5":4995},"active":true,"attributes":[]}]},{"id":7499999,"locale":"en_US","rating":1,"title":"Don't buy this sneaker","text":"I couldn't wait to get my Hoka after having gym friends recommend them. However after 5 months the bottoms are falling to pieces. I keep glueing them back together because I can't find my receipt to return them. I don't recommend this model.","textLength":241,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Artie b","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"New York","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-11-06T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Hoka","siteUrl":"https://www.hoka.com/en/us/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1680_LH48.png"},"catalogItems":[{"sku":"16962-1127896","title":"Women's HOKA Clifton 9 Running Shoes","url":"https://www.scheels.com/p/16962-1127896","category":"sneakers-athletic-shoes","reviewCount":6972,"ratingCount":6972,"averageRating":4.3,"ratingBreakdown":{"1":455,"2":359,"3":527,"4":636,"5":4995},"active":true,"attributes":[]}]},{"id":7459904,"locale":"en_US","rating":2,"title":"Hurts Ball of foot","text":"The sole appears to be too rigid, so it actually hurts my foot near my toes. The Cliftons I have now are very flexible on the foot and are very comfortable. I'm sorry they decided to change the sole.","textLength":199,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"AWHSUM","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Richmond, Va","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-10-08T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Hoka","siteUrl":"https://www.hoka.com/en/us/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1680_LH48.png"},"catalogItems":[{"sku":"16962-1127896","title":"Women's HOKA Clifton 9 Running Shoes","url":"https://www.scheels.com/p/16962-1127896","category":"sneakers-athletic-shoes","reviewCount":6972,"ratingCount":6972,"averageRating":4.3,"ratingBreakdown":{"1":455,"2":359,"3":527,"4":636,"5":4995},"active":true,"attributes":[]}]},{"id":7459704,"locale":"en_US","rating":1,"title":"So disappointed in this shoe and customer service","text":"I loved these shoes. It was my first pair of HOKAs. I purchased the sandstone and cream they were so cute. But the soles have literally started to disintegrate after very limited use over a few months, I'm talking trips to the grocery store and out to dinner. The bottoms have turned grey and are peeling off, and customer service calls that \"normal wear and tear.\" Looks like I'm heading back to a brand with better shoes and customers service.","textLength":445,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Very Unhappy Customer","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Wisconsin","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-10-06T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Hoka","siteUrl":"https://www.hoka.com/en/us/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1680_LH48.png"},"catalogItems":[{"sku":"16962-1127896","title":"Women's HOKA Clifton 9 Running Shoes","url":"https://www.scheels.com/p/16962-1127896","category":"sneakers-athletic-shoes","reviewCount":6972,"ratingCount":6972,"averageRating":4.3,"ratingBreakdown":{"1":455,"2":359,"3":527,"4":636,"5":4995},"active":true,"attributes":[]}]},{"id":7459616,"locale":"en_US","rating":2,"title":"Falling apart","text":"Only buy these if you are okay with the bottom rubber pieces peeling and falling off within a year or less of use","textLength":113,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":1,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Hal","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Ann Arbor","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-10-06T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Hoka","siteUrl":"https://www.hoka.com/en/us/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1680_LH48.png"},"catalogItems":[{"sku":"16962-1127896","title":"Women's HOKA Clifton 9 Running Shoes","url":"https://www.scheels.com/p/16962-1127896","category":"sneakers-athletic-shoes","reviewCount":6972,"ratingCount":6972,"averageRating":4.3,"ratingBreakdown":{"1":455,"2":359,"3":527,"4":636,"5":4995},"active":true,"attributes":[]}]},{"id":7459598,"locale":"en_US","rating":1,"title":"WIDESPREAD ISSUE WITH SOLES FALLING APART","text":"Don't waste your money. So many people are having the same issue with this same shoe model. I too have contacted CS today, I use my pair for very light walks around my neighborhood and the Hokas CS rep and their supervisor is trying to gaslight me that it's normal wear and tear. I was gifted these shoes in March of this year and over the last few months the soles have been falling apart as I walk. I've already tripped once outside. There is a law firm with an active investigation into this issue for multiple customers over this shoe model and over the ineffective warranty claim process Hokas has. I am waiting for a response from Hokas Customer Support. A shoe at this price point should not have such a short lifespan.","textLength":726,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":2,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"rr25","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"texas","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-09-30T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Hoka","siteUrl":"https://www.hoka.com/en/us/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1680_LH48.png"},"catalogItems":[{"sku":"16962-1127896","title":"Women's HOKA Clifton 9 Running Shoes","url":"https://www.scheels.com/p/16962-1127896","category":"sneakers-athletic-shoes","reviewCount":6972,"ratingCount":6972,"averageRating":4.3,"ratingBreakdown":{"1":455,"2":359,"3":527,"4":636,"5":4995},"active":true,"attributes":[]}]},{"id":7459878,"locale":"en_US","rating":3,"title":"Apparently defective shoes","text":"This shoe gets 3 stars but only because I gotta give kudos to HOKA for standing behind their warranty (don't know what all these people are talking about them not doing so - did you have a receipt and explain the problem?). There aren't many companies that do that anymore. If you read the reviews - this shoe obviously has a defect in the sole - the inlay on the bottom comes off after just a few months (I bought them from a local authorized retailer around Black Friday last year and they started coming apart at the end of July). I talked to the local retailer when I went to pick up another pair of shoes because I couldn't wait for them to process the warranty claim as I am training A LOT right now with a big run coming up in a few months, and he said this shouldn't have happened. \n\nI did like the shoe; it was very comfortable and made running feel good. I only wore this shoe for running on the road (training and some local races) and logged 260ish miles in it on my Garmin watch. However, I nearly tripped in them the last time I wore them because of the inlay coming off. I looked at the other shoe as well and could see the inlay starting to delaminate on it as well. Defective glue? Maybe they should have made the sole all one piece instead of having an inlay? I don't know, but while HOKA gave me a store credit, I'm thinking about going with the 10s and see if they last longer than 7ish months and 260 miles. Maybe they've fixed the problem. The shoes were comfortable, but too expensive to only last 260 miles, and I don't want to deal with an obviously known defect and have to pay $14 to ship another pair back. Yay HOKA but get some better glue?","textLength":1669,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"tracker1312","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Texas","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-09-29T00:00:00-04:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Hoka","siteUrl":"https://www.hoka.com/en/us/","logoUrl":"https://images.turnto.com/site/syndicationlogos/1680_LH48.png"},"catalogItems":[{"sku":"16962-1127896","title":"Women's HOKA Clifton 9 Running Shoes","url":"https://www.scheels.com/p/16962-1127896","category":"sneakers-athletic-shoes","reviewCount":6972,"ratingCount":6972,"averageRating":4.3,"ratingBreakdown":{"1":455,"2":359,"3":527,"4":636,"5":4995},"active":true,"attributes":[]}]}],"offset":0,"limit":10,"total":6972}