{"reviews":[{"id":6863412,"locale":"en_US","rating":1,"title":"Not as advertised and horrific customer service!!!","text":"The blind is not the color that is shown!!! I emailed the company for months with no response inquiring about why the color I received was totally different than advertised. I included pictures and received a generic email saying that is the color. Clearly my email was not even being read as it was detailed. Again I emailed and did not hear back for about 1 1/2 months. I finally received an answer stating, \"this is to inform you there has been an update in the pattern.\" So why is this pattern being advertised and a different color product being shipped? EXTREMELY POOR CUSTOMER SERVICE! I am now outside of the return window and stuck with a product I don't intend on using. 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