{"reviews":[{"id":7700067,"locale":"en_US","rating":1,"title":"Disappointed","text":"Placed an order and it was lost during processing. Still have not received a credit to my account or the item. 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I put in the wrong address for my credit card when making my online purchase causing my credit card to reject the purchase. I couldn’t figure out how to fix online so called the local Away store for help. Andrea at the Gold Coast store was able to fix the error and with just a few days before Christmas was able to get that suitcase delivered on time. Without her help, my daughter who was retuning home to Italy right after Christmas would have gone home without her present and would have had to wait until her visit next year to receive it. You are amazing Andrea. 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I genuinely value excellent customer service, and this was precisely that.\n\nI have already recommended Away to so many people, and I will continue to be a loyal customer. 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She loves them both!!","textLength":127,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"CS","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Oakland, California","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-12-29T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Away Travel","siteUrl":"https://www.awaytravel.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/5469_LH48.png"},"catalogItems":[{"sku":"21127-LARGE","title":"Away The Large Luggage","url":"https://www.scheels.com/p/21127-LARGE","category":"accessories-luggage-travel","reviewCount":240,"ratingCount":240,"averageRating":4.2,"ratingBreakdown":{"1":30,"2":7,"3":11,"4":26,"5":166},"active":true,"attributes":[]}]},{"id":7667990,"locale":"en_US","rating":4,"title":"The bag","text":"The suitcase is nice but more expensive than most. I hope if something happens to it the warranty will cover the issue.","textLength":119,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":"Rickb","firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":"Las Vegas, Nevada","state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-12-28T00:00:00-05:00","customData":[],"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[],"syndication":{"sourceName":"Away Travel","siteUrl":"https://www.awaytravel.com/","logoUrl":"https://images.turnto.com/site/syndicationlogos/5469_LH48.png"},"catalogItems":[{"sku":"21127-LARGE","title":"Away The Large Luggage","url":"https://www.scheels.com/p/21127-LARGE","category":"accessories-luggage-travel","reviewCount":240,"ratingCount":240,"averageRating":4.2,"ratingBreakdown":{"1":30,"2":7,"3":11,"4":26,"5":166},"active":true,"attributes":[]}]},{"id":7665160,"locale":"en_US","rating":5,"title":"VACAY 2026","text":"This luggage was recommended to me by my daughter, to try and invest.\nSo, I bought 6 of them, but I have not use them until next year 2026. 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I can easily identify my luggage when I arrive at my destination. 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