{"reviews":[{"id":7531270,"locale":"en_US","rating":5,"title":"Great size fountain","text":"I've had this one for over 4 years, I had a smaller one for more than 15 years, and it works great! You have to make sure the pump is correctly inserted into the water base, where the filter goes. If you have water spills, it can mean it's not inserted correctly or it needs cleaning. I have 3 small dogs and 3 cats, and they all drink from it! 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I clean it consistently, I maintain it like I should. And yet, now every single time I clean it, it floods. I take the time to make sure every piece is thoroughly cleaned, and the last couple of times it just floods. The tank empties completely and water gets everywhere. The last three times I have had to take it all apart (again) and put it back together to get it to work. This time I just don’t have the energy or time to spend 3 freakin hours doing so. There’s no reason it should be flooding. I hate this thing. Do NOT get it.","textLength":557,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":null,"firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-01-30T00:00:00-05:00","customData":[],"acceptedTermsAndConditions":true,"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"ease of cleaning","score":0.59},{"name":"water flow","score":0.4}],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PWW00-13703","title":"PetSafe Drinkwell Platinum Pet Fountain","url":"https://www.scheels.com/p/729849-PWW00-13703","category":"bowls-and-feeders","reviewCount":79,"ratingCount":79,"averageRating":3.7,"ratingBreakdown":{"1":13,"2":10,"3":7,"4":6,"5":43},"active":true,"attributes":[]}]},{"id":6046007,"locale":"en_US","rating":3,"title":"Looks good. Pump not working","text":"We received this Drinkwell a few weeks ago as a gift. I performed all the duties required and unfortunantly I cannot get the pump to work? I took it apart. Cleaned it. Put it back together and so far nothing? \r\nAny advice as to how or why the pump is not working would be appreciated?","textLength":284,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":null,"firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2025-01-28T00:00:00-05:00","customData":[],"acceptedTermsAndConditions":true,"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"drinking behavior","score":0.46},{"name":"pump performance","score":0.6},{"name":"ease of cleaning","score":0.71}],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PWW00-13703","title":"PetSafe Drinkwell Platinum Pet Fountain","url":"https://www.scheels.com/p/729849-PWW00-13703","category":"bowls-and-feeders","reviewCount":79,"ratingCount":79,"averageRating":3.7,"ratingBreakdown":{"1":13,"2":10,"3":7,"4":6,"5":43},"active":true,"attributes":[]}]},{"id":5753410,"locale":"en_US","rating":5,"title":"My kitties are hydrated and happy","text":"I bought my first Drinkwell Platinum by PetSafe a few years ago and saw what a huge difference it made for how much water my cats were drinking. This is so reassuring because I have had 2 cats die due to kidney issues under 10 years old. I recently bought a second one for my parents and their 2 kittens. The kittens were enthralled by the fountain and drink a lot of water now. The snap on lid was accidentally thrown away and I could not find a replacement lid online. I called customer service and had the most helpful and informative chat with a customer service person than I have had in my life. Maggie shared tips on cleaning and what to do if certain parts break. She was able to find that part and I should have it in a few days. She said their company is a small one and like a family. Not only do they make great products but they have amazing customer service!! So happy I chose this particular fountain out of all of the options that I looked at years ago!","textLength":970,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":null,"firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2024-12-13T00:00:00-05:00","customData":[],"acceptedTermsAndConditions":true,"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"cleaning ease","score":0.56},{"name":"pet hydration","score":0.62}],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PWW00-13703","title":"PetSafe Drinkwell Platinum Pet Fountain","url":"https://www.scheels.com/p/729849-PWW00-13703","category":"bowls-and-feeders","reviewCount":79,"ratingCount":79,"averageRating":3.7,"ratingBreakdown":{"1":13,"2":10,"3":7,"4":6,"5":43},"active":true,"attributes":[]}]},{"id":5498142,"locale":"en_US","rating":3,"title":"Needs a re-design to enable better cleaning","text":"The principle of the fountain is great, filtered water with a good-sized reservoir. 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They leaked all over the floor. Back up reservoir was small. WHY did you DISCONTINUE the Original Fountain...???!!!!!!!!!!","textLength":208,"csFlag":false,"inappropriateFlag":false,"reviewedFlag":false,"autoModerated":false,"published":true,"incentivized":false,"upVotes":0,"downVotes":0,"orderId":null,"dimensions":[],"responses":[],"tags":[],"media":{"photo":[],"video":[],"audio":[]},"user":{"nickName":null,"firstName":null,"lastName":null,"emailAddress":null,"externalId":null,"city":null,"state":null,"country":null,"ageRange":null,"badge":null,"shopperProfiles":[]},"reviewedDate":null,"purchaseDate":null,"dateCreated":"2024-04-01T00:00:00-04:00","customData":[],"acceptedTermsAndConditions":true,"incentiveType":null,"campaign":null,"deviceFingerprint":null,"topics":[{"name":"design quality","score":0.45},{"name":"reservoir size","score":0.63},{"name":"water flow","score":0.41}],"syndication":{"sourceName":"PetSafe","siteUrl":"https://store.petsafe.net/","logoUrl":"https://images.turnto.com/site/syndicationlogos/2262_LH48.png"},"catalogItems":[{"sku":"729849-PWW00-13703","title":"PetSafe Drinkwell Platinum Pet Fountain","url":"https://www.scheels.com/p/729849-PWW00-13703","category":"bowls-and-feeders","reviewCount":79,"ratingCount":79,"averageRating":3.7,"ratingBreakdown":{"1":13,"2":10,"3":7,"4":6,"5":43},"active":true,"attributes":[]}]},{"id":4412394,"locale":"en_US","rating":1,"title":"Owned for exactly 5 months. 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PetSafe Drinkwell Platinum Pet Fountain

Name: PetSafe Drinkwell Platinum Pet Fountain
Brand: PetSafe
SKU: 72984913703
Price: 55.99 USD
Availability: InStock

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$55.99

729849-PWW00-13703

The PetSafe Drinkwell® Platinum Pet Fountain gives your pet 168 ounces of fresh, filtered water. The activated carbon filter removes bad tastes and odors, while the free-falling stream of water entices your pet to drink more. The built-in reservoir increases capacity and makes refills easy. The snap-on reservoir lid and rubber feet on the bottom of the fountain prevent sliding and tipping.

PetSafe